Everything you need to know before you start your car-sharing project

Everything you need to know before you start your car-sharing project

So you have chosen the type of vehicle. And of all the transportation means available you have decided that you’ll use cars for your sharing business. Congratulations! You have done the most challenging part. Congratulations! 🥳 😆 The next step is to create a business plan. As this too is not the easiest of tasks, we’ve created a guide for you highlighting the most important things to consider before starting hands-on.

There are a lot of different approaches to start from, but let's start with the one that opens up a wider perspective of your future playground. And this is all about the market assessment. So why not start with the demographic assessment that will later help you to define your target audience.

Demographic assessment is the understanding of your customer profile and finding out how many people meet those criteria in the area you are planning to operate. For example, if your customer profile is young people without their own cars, but for whom having one would make their life easier, you are in the right place. However, it could be that the same age group is not interested in using the car-sharing service because, for example, distances are too small or young people are working in the city nearby and coming home just for the weekend and have no need for a car. There might be different scenarios and each of them should be analyzed separately.

Look at competitors

If there are competitors in the area you’re interested in, this could be both a good as well as a not-so-good sign. It is also a good sign in terms of demand - it means that the service is required in the area in question. However, it could be that market is too small for several companies to operate in, so you should carefully research how many players the market can take.

In addition, consider obtaining all the information you can have about your competitors - their fleet size, how many rides each vehicle makes per day and per month, and their pricing strategy. Any credible source of information works. For example, consider looking into local media. Sometimes company representatives are talkative about their success and future plans so it could be useful for you to analyze the market. You can also use their service and, for example, analyze vehicle odometers from time to time to calculate the distance that a vehicle travels within a week.

There are also talkative customers, who might be willing to share their likes and dislikes about your competitor’s service with you. This could also be a very important source of the information about the business.

Wide range of possible future customers - B2C, B2B, P2P

At the beginning of this article, you might get the feeling that car sharing is about the business-to-consumer (B2C). But your customer could also be another business. For example with the help of your service companies can rent out their vehicles to corporates as well as to logistics, delivery, or even construction companies if the appropriate vehicle type is available. These are not very common solutions and car-sharing is used more often to offer vehicles to people, but some companies also operate very successfully in B2B settings.

However, there are several types of B2C car sharing. There is an option where are the owner of cars and you rent them out with the help of your platform. Car owners could also be other businesses that rent out cars to regular consumers while they are not using them. Another option is peer-to-peer (P2P) renting - people rent out vehicles to other people while they are not using them.

In all these cases, your car-sharing platform is going to be a tool that will help to make cars available. For you, the platform is going to be the most important driver of your revenues.

Regular or electric?

There are fans and supporters of both - regular as well as electric cars. However, personal opinions do not play a crucial role here. What really matters is financial reasoning:

- What is the price of the car? What's the difference in price between regular and electric cars?

- If you have to take a loan, does the bank somehow support one or another type of car?

- Can you get support from the state or the city council? For example, are there special fees for parking electric vehicles that could reduce your costs while the car awaits the next driver?

- What about taxes? Do reduced taxes apply if you use environmentally friendly vehicles?

Price and costs

When you make your choice, in the framework of your business plan you should also plan one step further and look at values like insurance and maintenance costs. A vehicle is one of the most important assets if you decide to have one, but also it generates most of your costs.

At this point, you should already focus on deciding what the price for your service will be. In addition to all nuances mentioned above, you should also take into account the prices that your competitors offer, as well as other costs - salaries for your employees, premises’ rental, etc. And, last but not least, what is your profit going to be and how will you earn money?

One more cost item that you should consider is marketing costs. However, this is a bit easier as these costs are relatively easy to predict and control. Bear in mind though that if you don't invest enough in attracting customers, you won't generate enough revenue. And marketing doesn't end with advertising campaigns. It’s important to create your brand and find your unique selling point - how are you going to be different? You can read more about marketing and other things to keep in mind in this blog post “How to launch a vehicle sharing business in 6 steps?”

Technological challenges

The sharing business is complicated from a technological perspective as vehicles should be connected to the software that is connected to the platform used to operate the business. And the platform is also connected to the app used by customers. Everything should work smoothly together. At ATOM we are making life better for those who are willing to use ready-made solutions. However, there are companies that are thinking of creating technical solutions from scratch. This is possible, but you should really ask yourself is it worth it? In this blog post “A white label solution or building your own software - what to choose for your vehicle sharing business?” you can find out more.

That's it! After all these decisions have been made, it seems like you could be ready to go! Finally, let's sum up how much time it takes from business plan to launch:

- ideas and draft of your go-to-market strategy - 1-2 weeks;
- market analysis by taking into account competitors as well as customers - 2 weeks;
- tech decisions on cars and IoT solutions - 1-3 weeks;
- preparing the budget - 1 week (+ at least 15 weeks if funding is required;
- operational plan - 2 weeks;
- hiring - 3 weeks;
- software - 2-4 weeks (in case of using white label solution);
- testing & soft launch - 1 week.

So the most optimistic scenario is that you will be ready to launch your car-sharing business in three to four months. A critical component in managing a successful car sharing operation is reliable technology. Car sharing software plays a fundamental role in automating bookings, managing fleets, and enhancing customer service. To explore our solutions, learn more about our car sharing software. Contact ATOM for additional information. We are here to help our clients succeed.

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ATOM Mobility API: Build your own mobility experience on top of a proven platform
ATOM Mobility API: Build your own mobility experience on top of a proven platform

⚡ Launch faster and integrate anywhere with ATOM Mobility API. Build your own mobility experience without rebuilding the backend. Learn how ATOM Mobility API lets you integrate, customize, and scale faster.

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Shared mobility is moving beyond standalone apps. Operators today are expected to integrate into existing ecosystems - from hotel and airport platforms to corporate travel tools and MaaS apps. Building all of that from scratch is slow, expensive, and hard to scale.

That’s why ATOM Mobility offers a fully developed OpenAPI - allowing you to build your own mobility experience on top of a proven backend.

From app to platform

Most mobility solutions are still built as closed systems. That creates friction: integrations take time, custom features require heavy development, and expanding into new channels becomes complicated.

An API-first approach changes this.
Instead of rebuilding core functionality, operators can use ATOM Mobility as the underlying system and build their own layer on top. Booking flows, payments, vehicle control, and operational logic are already there - accessible via API.

What this enables in practice

With API access, mobility can be embedded directly where users already are.

- A ride can be booked from a hotel website. A car can be unlocked through a partner app. A custom frontend can be built for a specific market without touching the backend.

- At the same time, operators can connect their own tools: from internal dashboards to finance and reporting systems (for example, Power BI) creating a more automated and scalable operation.

The result is not just a mobility app, but a flexible system that can adapt to different markets, partners, and use cases.

What you can manage with ATOM Mobility API

🚗 Booking & ride management - search vehicles, reserve and unlock, start and end trips, manage ride status.

💳 Payments & users - create and manage users, handle payments and pricing, access booking history.

🛴 Fleet & operations - vehicle status and location, zones and restrictions, pricing configuration.

🔌 Integrations - connect third-party apps, sync with external systems, automate workflows and more...

Few use cases we already see

1. Embedded mobility in partner platforms

Booking directly from (no app download needed):

  • hotel websites
  • airport kiosks
  • corporate travel portals
  • MAAS apps (such as Umob)

2. Custom frontends and apps

Operators build:

  • branded web apps
  • niche UX flows
  • country-specific experiences

All powered by ATOM Mobility backend.

3. IoT and hardware integrations

  • sync vehicle data
  • control locking/unlocking

4. Automation & internal tools

  • reporting dashboards
  • finance automation
  • customer communication flows

Instead of spending months building core systems, operators can use ATOM API and focus on what actually drives growth - distribution and partnerships.

Interested to learn more or try it out?

Learn more:
https://www.atommobility.com/api

Explore the API:
https://app.rideatom.com/api/docs

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How to fully automate maintenance tasks and alerts for rental fleets
How to fully automate maintenance tasks and alerts for rental fleets

🚗 Scaling a rental fleet without automating maintenance? That’s risky. Spreadsheets and routine checks might work at 20 vehicles, but once you grow past 50, things start slipping. More operators are using IoT telematics, automatic error codes, and mileage-based service alerts to catch issues early and keep vehicles available. See how rental fleet maintenance automation helps you scale without chaos.

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How to automate maintenance alerts for rental fleets

Rental fleet maintenance automation is becoming essential for operators who want to scale without increasing operational complexity. Whether you manage cars, scooters, bikes, or mixed fleets, manual inspections and spreadsheets quickly fail once your fleet grows beyond a few dozen vehicles.

Breakdowns, missed services, and delayed repairs directly affect uptime, revenue, and customer satisfaction. Modern fleet technology makes it possible to automate maintenance using IoT telematics, onboard sensors, automatic error codes, mileage-based triggers, and structured dashboards.

Why manual maintenance tracking does not scale

In small fleets, maintenance is reactive. A customer reports an issue. A staff member checks the vehicle. Someone creates a task manually. This works for 20 vehicles, but for 200 it’s just too much work.

As fleets expand, issues are discovered too late, standards vary between locations, and staff spend more time coordinating than fixing. Rental fleet maintenance automation shifts operations from reactive repairs to preventive, system-driven workflows.

Using IoT telematics to monitor vehicles in real time

IoT telematics devices collect live data such as location, battery level, ignition status, engine health, and mileage. In car rental and car sharing fleets, telematics also track fuel levels, driving behaviour, and diagnostic information.

Instead of waiting for user reports, the system can trigger alerts automatically. For example:

  • when a battery drops below 20 percent
  • when a vehicle reaches a service mileage threshold
  • when a vehicle leaves a defined service area
  • when the vehicle receives a few negative reviews

This data feeds directly into the fleet platform, where workflows assign tasks automatically, reducing response times and eliminating internal coordination delays.

Onboard sensors and automatic error codes

Modern vehicles generate diagnostic trouble codes when systems fail. In connected fleets, these codes appear instantly in the operator dashboard.

If a vehicle reports a brake or engine warning, the system can block it from new bookings, notify technicians, and create a repair task automatically. In micromobility fleets, IoT modules detect tilt events, battery degradation, failed unlock attempts, or controller errors.

Digital reporting further improves vehicle availability. ATOM Mobility’s vehicle damage management feature shows how structured workflows reduce downtime and improve transparency.

Mileage-based and time-based service automation

Rule-based servicing is one of the most effective elements of rental fleet maintenance automation.

Operators can set simple service rules, such as:

  • changing oil every 15,000 km
  • checking brakes every 20,000 km
  • running a safety check every six months
Task management app by ATOM Mobility

When a vehicle reaches one of these limits, the system creates a task automatically. The vehicle can also be temporarily removed from booking until the service is done. This becomes especially important when operating in multiple cities, because it keeps safety standards consistent across the entire fleet.

Maintenance dashboards and task automation

A maintenance dashboard centralises alerts, open issues, and upcoming service requirements.

With structured task management, teams can assign jobs, set priorities, track resolution times, and analyse recurring issues. ATOM Mobility’s Task Manager feature enables operators to convert alerts directly into trackable actions within one system. Alerts that turn into tasks automatically make it clear what needs fixing and when it should be handled.

From reactive to predictive maintenance

With enough historical data, fleets can move beyond fixed intervals. Operators can identify patterns such as faster brake wear in specific models or higher damage rates in certain areas. Predictive maintenance allows servicing based on actual usage intensity, reducing unnecessary costs while preventing major failures.

For operators growing from 50 to 500 vehicles, automation delivers clear advantages:

  • higher uptime, because issues are detected earlier
  • lower operational costs, since preventive repairs are cheaper than breakdowns
  • improved safety and compliance, with no missed service intervals
  • better customer experience, with fewer malfunctioning vehicles
  • clearer performance metrics for management decisions

Automation supports maintenance teams with clearer priorities and better data.

Building the right automation stack

Effective rental fleet maintenance automation typically requires:

  • IoT hardware
  • a fleet management platform with automated alerts
  • configurable service rules
  • a task dashboard
  • task automation logic
  • analytics tools

When these components are connected, maintenance becomes scalable and controlled instead of reactive. This is especially important for operators running scooter, bike, car sharing, or rental businesses, where uptime directly impacts revenue and retention.

Rental fleet maintenance automation makes maintenance more organised and easier to manage as you grow. IoT telematics, automatic diagnostics, mileage alerts, and task dashboards help create clear processes that support expansion.

For rental and shared mobility operators who want to grow steadily, automating maintenance is essential. It helps keep operations stable and supports long-term profitability.

Launch your mobility platform in 20 days!

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