
Who does carsharing better – OEMs or start-ups?
The carsharing industry is at a crossroads. Once hailed as the future of urban mobility, it has seen a mix of success and failure, with some players thriving and others closing shop. So we ask: why do some carsharing ventures fail while others continue to grow? And more importantly, what does it take to run a sustainable and profitable carsharing business in today’s competitive landscape?
Recent developments have been telling. Two OEM-backed carsharing ventures have recently shut down, while independent operators continue to expand, and a new entrant – Kia – has just launched its own service. This article takes you into the challenges, key success factors, and the evolving role of technology in the industry.
OEMs vs. startups: What's the difference?
Before diving into specific cases, it’s important to clarify what OEMs (Original Equipment Manufacturers) are and how they differ from startups. OEMs are traditional car manufacturers – companies like Kia, Volvo, or Ford – that primarily produce and sell vehicles under their brand names. Some OEMs have expanded into mobility services, including carsharing, but often struggle because their main focus remains on car sales.
In contrast, startups and independent operators like GreenMobility are built from the ground up as mobility service providers. They don’t manufacture cars but instead focus entirely on the carsharing experience, optimizing operations, technology, and customer service. This difference in core focus often determines success or failure in the carsharing industry.
OEM carsharing ventures
Automakers have long recognized the potential of carsharing as a way to diversify revenue streams, enhance brand loyalty, and explore new mobility business models. However, history has shown that simply putting cars on the streets and creating an app isn’t enough to make carsharing work.
Several OEM-backed carsharing services have struggled to maintain profitability. Volvo’s Volvo On Demand recently announced its closure as part of a broader strategy to optimize costs. Similarly, SEAT ceased operations at the end of 2024 due to declining demand and rising operational costs (€31 million total losses, with €11 million lost in 2023 alone, against a turnover of €16 million).
The challenges OEMs face in carsharing stem from several factors:
- High operational costs: Fleet management, maintenance, insurance, and parking fees add up quickly.
- Consumer behavior: Unlike leasing, carsharing requires a behavioral shift from users, who must plan trips around vehicle availability.
- Integration challenges: Traditional automakers are structured around car sales, not service-based mobility solutions. This makes it difficult to operate carsharing efficiently.
However, these closures don’t necessarily mean that carsharing itself is an unsustainable model. Instead, they highlight the need for a different approach – one that independent players are executing more effectively.

New entrants and independent operators
While OEM carsharing ventures struggle, independent operators like GreenMobility are experiencing growth. Unlike traditional automakers, these companies are built from the ground up as mobility service providers, allowing them to operate more efficiently.
GreenMobility’s growth can be attributed to:
- A laser focus on carsharing: Unlike OEMs, which juggle multiple business lines, independent companies dedicate their entire strategy to optimizing the carsharing experience.
- Smart cost control: Leveraging technology for fleet management and maintenance allows them to run lean operations.
- Strategic market selection: Choosing the right cities with high demand and favorable regulatory environments plays a huge role in their success.
By leveraging a digital-first approach, these companies are able to optimize vehicle utilization, reduce operational costs, and offer a seamless user experience—something OEMs often struggle to achieve.
Does KIA’s entry in carsharing bring new hopes?
Amidst the shifting landscape, Kia has entered the carsharing market with its new service, Hyr & Dela. Unlike previous OEM carsharing attempts, Kia's model focuses on businesses rather than individual consumers. This service allows companies to rent vehicles on a monthly basis and share them among employees, partners, or customers via a digital platform.
Why does this approach make sense?
- Higher vehicle utilization: By targeting businesses, Kia ensures that its vehicles are in use more frequently than traditional consumer-focused carsharing models.
- Fleet management efficiency: A B2B-focused model allows for easier scheduling, tracking, and maintenance planning.
- Electric vehicle (EV) adoption: Kia’s service aligns with the growing trend of businesses adopting EVs for sustainability goals.
If executed well, Kia’s corporate-focused carsharing model could prove to be a sustainable business approach, avoiding many of the pitfalls that plagued previous OEM carsharing attempts.

5 lessons we have learned from this
So, what can current and future carsharing ventures learn from these experiences?
1. Adaptability is key
Rigid business models and a lack of flexibility are major roadblocks to success. Carsharing services need to be highly adaptable, leveraging data to adjust pricing, fleet locations, and service offerings dynamically.
2. Cost management determines longevity
Carsharing is a capital-intensive business. Operators need to optimize fleet efficiency, reduce downtime, and control maintenance and insurance costs. This is where independent operators often outperform OEMs, as they are more agile in managing expenses.
3. Technology is a game-changer
A carsharing platform is only as good as its technology. Companies partnering with mobility tech providers like ATOM Mobility can benefit from advanced booking systems, automated fleet management, and data-driven decision-making—key elements for a seamless and cost-effective service.
4. Market selection matters
Choosing the right city or region for carsharing is crucial. Factors like public transportation integration, parking regulations, and urban population density can make or break a carsharing business.
5. OEMs need a service-oriented mindset
Carsharing is not just about providing access to vehicles—it’s about service excellence, convenience, and user experience. For OEMs to succeed, they need to rethink their approach and adopt a more customer-centric mindset.
The future of carsharing
The carsharing industry is at an inflection point. While some OEM-backed services have faced hurdles, independent operators like GreenMobility and strategic initiatives like Kia’s Hyr & Dela show that success is still possible with the right approach. The key lies in adaptability, cost control, technology integration, and market focus.
As the industry continues to evolve, Kia’s entry into corporate carsharing is an exciting development. With a smart strategy and strong execution, they have the potential to carve out a successful niche in the market.
We’ll be keeping an eye on Kia’s progress and, in the meantime, wishing them the best of luck in their new venture. Let’s hope they are here to stay!

🚲 🛴 E-scooters or e-bikes? Docked or dockless? Every vehicle choice shapes the success of your micromobility business. In this new article, we break down the key micromobility fleet vehicles – their features, best use cases, and how to match them to your city profile. Plus, how ATOM Mobility helps operators manage both scooter and bike fleets in one platform.
Operators entering the micromobility space today face one major early decision: which vehicles to deploy. Your fleet type affects user experience, operational costs, maintenance needs, and regulatory compliance. Whether you plan to launch e‑scooters, e‑bikes, mopeds, or a mixed fleet, each vehicle category serves a different purpose.
This guide covers the main micromobility fleet vehicles – bike, e‑bike, kick scooter, e‑scooter, moped, and e‑moped – along with their features, common manufacturers, docking options, and ideal use cases.
Understanding the vehicle types
Bike (mechanical bicycle) A standard pedal bicycle with no motor. In shared fleets, mechanical bikes are simple, durable, and cost‑efficient. They require minimal electronics and are ideal for cities with strong cycling infrastructure. They generate lower maintenance costs but depend entirely on rider effort. Normally, user demand for this type of bike is also lower, thus operators can expect lower RPV rate (rides per vehicle per day).
E‑bike (electric bicycle) An electric bike combines pedal power with an electric motor that assists the rider. E‑bikes allow longer trips, easier hill climbing, and broader user appeal. Typical shared e‑bike trips range between 5–10 km. They cost more upfront but often generate higher revenue per ride. Many fleet operators source models from manufacturers such as Segway‑Ninebot, Okai, and Yadea. You can explore available e‑bike hardware options on the ATOM Mobility vehicles page: https://www.atommobility.com/vehicles.
Kick scooter (non‑electric scooter) A kick scooter is manually powered by pushing off the ground. While less common in commercial shared fleets today, they are still used in some controlled campus or tourism environments where low speed and low complexity are priorities.
E‑scooter (electric scooter) E‑scooters are lightweight, battery‑powered vehicles designed for short urban trips, typically under 4 km. They are highly flexible and well suited for dense city centers and first‑mile/last‑mile transport. Modern fleet models include swappable batteries, improved braking systems, suspension upgrades, and integrated IoT modules. Popular manufacturers include Segway‑Ninebot, Okai, and Navee that can also be found at ATOM Mobility.
Moped (fuel‑powered light motorcycle) A moped is a small motorized vehicle traditionally powered by gasoline, offering higher speeds and longer range than bikes or scooters. In shared mobility, fuel mopeds are becoming less common due to emissions regulations but still operate in some regions.
E‑moped (electric moped) An e‑moped is an electric version of a traditional moped. It provides longer range and higher speed than e‑scooters, often up to 45 km/h depending on local regulations. E‑mopeds are ideal for suburban areas or cities with longer commuting distances. Manufacturers such as NIU, Silence, Super Soco, and Yadea dominate this segment.
The table below provides a general comparison of the most common shared mobility vehicle types, including typical purchase prices, expected service life in commercial fleets, and average utilization (rides per vehicle per day). Actual figures vary depending on manufacturer, market, operating conditions, and fleet maintenance.
Approx. new purchase price – The typical cost of purchasing a new commercial-grade vehicle for a shared mobility fleet. Prices vary depending on the manufacturer, hardware specifications, battery capacity, IoT integration, and fleet order size.
Approx. used purchase price – The typical market price of a pre-owned commercial vehicle suitable for shared mobility operations. Factors such as vehicle age, mileage, battery health (for electric vehicles), overall condition, and refurbishment status significantly influence the price.
Typical fleet lifespan – The average period a vehicle remains economically viable in a shared mobility fleet before being retired or replaced. Lifespan depends on ride frequency, maintenance quality, weather conditions, road infrastructure, vandalism, accidents, and how intensively the fleet is operated.
Average rides/day/vehicle (RPV) – Rides Per Vehicle per Day (RPV) is one of the most important performance metrics for shared mobility operators. It measures the average number of completed trips each vehicle performs daily. Higher RPV generally leads to better fleet utilization, faster return on investment, and improved profitability. Actual RPV varies depending on vehicle type, city size, demand, seasonality, pricing strategy, fleet availability, and operational efficiency.
Docked vs dockless infrastructure
Beyond vehicle choice, parking strategy matters. Dockless fleets offer flexibility but may create parking compliance challenges. Docked systems use physical stations that improve order, security, and charging efficiency.
Several manufacturers specialize in docking and locking infrastructure, including KNOT CITY (which recently is out of market), and Kuhmute. These docking systems can improve vehicle organization, reduce vandalism, and simplify charging logistics for e‑bikes and e‑mopeds.
E‑scooters: Best for dense urban zones
E‑scooters work best in compact city centers, student districts, and areas with high short‑trip demand. They require less parking space and are faster to deploy. However, they demand consistent maintenance and battery management.
E‑bikes: Broader demographic appeal
E‑bikes provide greater comfort and stability, making them suitable for older users, tourists, and riders carrying bags. They perform well in cities with established cycling lanes or moderate hills. Although more expensive than scooters, they often achieve longer ride durations and stronger customer loyalty.
E‑mopeds: Extended range and higher revenue potential
E‑mopeds are suitable for cities with wider geography or suburban commuting patterns. They typically deliver higher revenue per trip but require licensing compliance and more robust fleet management.
Matching vehicles to city profiles
Tourist cities often benefit from e‑bikes due to comfort and sightseeing suitability. College towns frequently lean toward e‑scooters because of affordability and convenience. Larger or hilly cities may support mixed fleets. Suburban zones often justify e‑mopeds for longer travel distances.
Climate also influences hardware decisions. Wet or cold regions require sealed wiring, water‑resistant components, and tires suitable for slippery conditions.
Planning your hardware strategy
Choosing the right fleet is not only about vehicle type. It involves sourcing reliable manufacturers, evaluating docking options, understanding regulatory requirements, and planning maintenance cycles. Reviewing available hardware categories through ATOM Mobility’s vehicles directory can help operators compare models and integrations before committing to a large fleet purchase.
The most successful operators treat fleet composition as flexible. They start with one category and expand based on usage data, seasonality, and rider behavior. A balanced hardware strategy allows adaptation without replacing the entire fleet.
ATOM Mobility supports mixed fleets – including e‑scooters, e‑bikes, and e‑mopeds – within one platform, covering booking, payments, hardware integrations, and analytics. This allows operators to scale gradually while maintaining operational control.
Vehicle choice is not static. As cities evolve and regulations tighten, operators who understand their hardware options and adapt quickly are better positioned for long‑term growth.

🚕 Getting drivers on the road is not the only thing you need to launch your taxi business. Many new platforms struggle with the same problem – drivers with no demand and riders with no available drivers. Building both at the same time is where most launches fail. This article introduces the key steps to launch a taxi business and avoid the most common mistakes.
Launching a taxi business today takes more than having drivers. It requires a system that can attract riders, onboard drivers, manage bookings, process payments, and keep daily operations running smoothly as demand grows.
The ride-hailing market is growing fast, while customer acquisition is getting more expensive and more competitive. Technavio estimates the global ride-hailing market will grow by more than $102 billion between 2024 and 2029, which creates room for new operators, but also raises the cost of visibility, paid acquisition, and brand differentiation in crowded markets, according to this ride-hailing services market forecast.
Many operators now launch faster by using ready-made tools instead of building every part from scratch. ATOM Mobility has already helped operators launch mobility businesses in as little as 90 days through a phased rollout covering market validation, legal setup, branding, driver onboarding, and launch execution.
But how to actually launch your business, if you’re not willing to do everything from scratch?
1. Start with a market gap, not with the app
Most taxi businesses do not fail because the app is missing a feature but because there is no clear reason for customers to switch. Before choosing software or recruiting drivers, define where your opportunity is. That could mean:
- poor service in smaller cities
- premium airport rides
- business travel
- women-only rides
- scheduled transport
- local business transport partnerships
This matters more than most expect. Your pricing, branding, driver experience, and customer acquisition all depend on the niche you choose. That is why defining a clear angle early matters, especially in crowded markets.
2. Get legal and operational basics in place
A taxi business is still a regulated business. Before launch, you need to set up the basics properly:
- business registration
- local taxi or ride-hailing permits
- insurance
- driver requirements
- vehicle checks
- payment compliance
Skipping this part slows everything down later.
This is also the stage where many founders underestimate operating costs. Beyond software, you will need to plan for driver incentives, support, payment processing, and customer acquisition. That is one reason many operators now launch with white-label software instead of funding a custom build from day one.
3. Launch with ready-made software, not custom development
Building a taxi app from scratch is expensive (in many cases we see it costs more than 30 000 -50 000 EUR), slow (takes many monhts), and usually unnecessary. To launch a working taxi business, you need:
- rider app
- driver app
- dispatch logic
- payment system
- admin dashboard
- support tools
- analytics
- integrations
Most early-stage operators do not need to build these systems themselves but a working infrastructure they can brand and launch quickly. That is why many operators start with ATOM Mobility, where the full system already includes rider and driver apps, dispatch tools, payments, analytics, integrations and backend operations in one platform. This is the same logic behind building a branded taxi service with white-label software instead of spending months on custom development.

4. Make driver onboarding simple from day one
Driver onboarding needs to be fast and easy enough that drivers can register, upload documents, get approved, and start working without delays. But if onboarding takes too long, drivers drop off before they complete their first ride.
A strong launch setup should include:
- fast registration
- document upload
- quick approval flow
- simple earnings tracking
This is also where the ATOM Mobility driver app becomes important, since it gives drivers one place to accept rides, navigate, manage earnings, and stay active without switching between tools.
5. Give users more than one way to book
Many taxi businesses still focus only on app installs but that is a mistake. Not every rider wants to download an app before booking a ride. This is especially true for airport pickups and tourists in general, hotel guests, older riders, and occasional users. That is why booking flexibility is important. Alongside mobile apps, many operators now add browser-based booking so riders can order without installing anything.
This is what ATOM introduced with its Web Booker for ride-hail, which gives operators a simple way to capture web traffic, direct bookings, and one-time users without forcing an app download.

6. Build supply and demand at the same time
You need both, drivers and riders, to be interested in your service from day one – drivers will not stick around without rides and riders won’t pick you if there are no available drivers.
That means:
- recruit drivers before launch
- pre-seed rider demand
- test dispatch density
- launch in one focused zone first
- avoid expanding too early
This is one reason local launches tend to perform better than city-wide launches. Smaller launch zones create stronger supply-demand density and better first user experience.
7. Plan marketing before launch, not after
Most taxi businesses fail because not enough people know they exist, not because they lack great technology. Founders often spend months building operations, then treat marketing as something to figure out later, which can become an aspect in which the expenses start rising fast.
You need:
- launch campaigns
- local paid ads
- rider promos
- referral loops
- landing pages
- retargeting
ATOM now offers a dedicated marketing agency for mobility businesses, built specifically for operators who need help acquiring riders, running paid campaigns, and building predictable demand. Without consistent rider acquisition, even a strong product struggles.
8. Think beyond taxis from the start
Many operators launch with taxis first, then expand into extra services once demand is stable.
That could mean:
- airport transfers
- scheduled rides
- delivery
- business transport
- shuttle services
- car sharing or rental
- micromobility
This is one of the strongest advantages of launching on flexible mobility software. You are not building a single-use taxi app but a mobility platform that can grow. That is also why ATOM’s ride-hailing platform was built to integrate with broader shared mobility services instead of staying limited to one transport model.
If you’re launching a taxi business, building the right system usually is more important than building a software from scratch. The strongest operators start with a clear market gap, launch with ready-made tools, onboard drivers quickly, give riders flexible booking options, and invest in demand early.


