7 proven ways to boost your car sharing ratings

The ride-hailing market is always changing. From Latin America to Eastern Europe, platforms like inDrive have popularized a new norm: letting riders suggest what they want to pay. Now, in response to this growing global trend, ATOM Mobility is proud to introduce: Offer your price – a fully configurable pricing feature built right into your rider app.

💡How It works

Available on all ride-hail projects, this feature lets riders propose a price – higher or lower than the default fare – within operator-set limits. Drivers can then accept or decline based on the offer.

Here’s how it reshapes the experience:

In the Rider app:

• A new "Offer your price" button appears when selecting a vehicle class.
• Riders can slide or tap “+/-” buttons to adjust price:
  • e.g. +30% to get a faster ride 🟢
  • or -10% to save on a flexible trip 🔵
• For scheduled rides, this feature is disabled to keep things predictable.

Smart logic behind the slider:

Your admin dashboard defines the limits – say, up to +500% from regular price and down to -30% – and the app calculates step sizes automatically:

• +500% limit → 1 step = 5%
• +100% limit → 1 step = 1%
• +200% limit → 1 step = 2%

Slider position adapts dynamically, depending on your defined range. And yes – the button color and style can be customized to match your brand 🎨.

On the operator dashboard:

You’ll find complete control and clarity:

• Enable/disable the feature per vehicle class
• Set custom % limits for price increase/decrease
• Price card, exports and ride activity logs are all updated with the adjusted ride price
• New ride status - Ride requested (adjusted ride price) for transparency in reporting

What drivers see:

In the driver app:

• Price offers are marked clearly (e.g. 🔻 "Discount requested" or 🔺 "Extra fee offered");
• Final earnings are adjusted accordingly and logged in driver stats.

Who's already doing this – and winning?

Real-world companies are already proving that rider-defined pricing works:

🚘 inDrive (LATAM, Africa, Asia)
Now one of the top global ride-hailing players outside the U.S. (over 200M downloads, active in 700+ cities across 45+ countries), inDrive built its brand around rider-negotiated pricing. It helps them stand out in price-sensitive markets and win over both drivers and passengers with more transparent pricing dynamics.

🚖 Comin (France)
A local success story, Comin has embraced flexible rider pricing to gain traction in several French cities (onboarded 6,000+ drivers). The feature gives them an edge against larger platforms, offering more freedom for users and better utilization for drivers.

These examples show that letting riders bid their price isn’t just a gimmick – it’s a growth strategy.

From our previosu blog “How to Find Your Niche in the Ride-Hail Market”, we saw how localisation and user control drive loyalty and conversion.

This new pricing flexibility supports:

• Emerging markets with income-sensitive riders
• Driver shortages, where riders can tip in real-time
• Brand positioning, letting you stand apart from competition

🚀 Ready to lead the market?

This is just one of the 300+ features available in ATOM’s white-label ride-hailing platform.

Let’s talk about how to launch or upgrade your app with “Offer your price”, advanced pricing logic, and more tools to dominate your niche.

👉 Contact our team and explore how to become the market leader: www.atommobility.com

In 2024, the global car-sharing market was valued at approximately €8.9 billion, with Europe accounting for over 50.2% of that total. Analysts forecast it will grow at a CAGR of 11.8% between 2025 and 2033, reaching roughly €24.4 billion by 2033. This blend of urbanization, environmental regulation and a growing preference for flexible mobility continues to create fertile ground for operators - yet not every service finds a clear path to profitability.

Success hinges on your location, business model, fleet, operations and local market dynamics. There are strong success stories, but also many high-profile failures. Here’s a closer look at what really affects profitability in today’s car-sharing market - and what you can learn from real-world cases.

What makes a car-sharing business profitable?

Profitability in car sharing boils down to securing enough paid usage while keeping costs under control. Every unused hour or unnecessary expense erodes margins.

Key factors:

• Fleet utilization – the most important metric. Cars need to be in use several hours each day to cover fixed costs.
• Operational efficiency – cleaning, charging, relocation, maintenance and insurance add up quickly.
• Fleet acquisition – leasing usually optimizes cash flow and scalability, but still carries fixed monthly expenses.
• Pricing and competition – too low cuts margins; too high drives away users. Finding the right balance is essential.
• Tech stack – a robust platform automates operations, improves customer experience and reduces support costs.

The operators who win are those who combine solid daily usage with lean operations.

❌ PANEK S.A. suspends its car-sharing service to focus on rental

29 March 2025 marked the end of Panek’s car-sharing experiment. Despite peaking at 2 700–3 000 vehicles, Panek never turned a profit in over seven years.

About Panek

• Launch: Car sharing added in 2017 by Maciej Panek, entirely internally funded (no VC)
• Fleet mix: City cars, hybrids, EVs, cargo vans and vintage models
• 2023 acquisition: Regional Rent (+ 45% fleet), making Panek Poland’s largest integrated rental/operator

2024 performance

• Revenue split: Car sharing ≈ 20 % of total. Traditional rental 80 %
• Utilization: 0.7–1.0 rides/car/day
• Maintenance & overhead: Up to €690/car-month
• Profitability: Negative since inception

Why it failed

1. Under-utilization: < 1 ride/day vs. ~ 2-4 rides/day needed to cover fixed costs
2. Price wars: Fierce competition in Warsaw eroded margins and drove up customer-acquisition costs
3. High OPEX: Parking, maintenance, insurance and vandalism pushed costs > €690 per car each month
4. Tech drag: Two-year outsourced app development cycle meant poor UX and slow feature delivery
5. No public support: Missed out on parking incentives or EV subsidies

Faced with persistent losses, Panek’s leadership refocused on profitable core segments: daily/weekly rentals, corporate leasing and Fleet-as-a-Service.

🚗 WiBLE Spain finds its profitable lane in Madrid

WiBLE (50/50 joint venture between Kia Europe and Repsol) launched in 2018 and has just closed its second consecutive year with positive EBITDA.

• Fleet: 600+ plug-in hybrids (Kia Niro, XCeed, Ceed Tourer)
• 2024 revenue: €6.93 million (+ 5% vs. 2023)
• Usage: ~1 500 trips/day ⇒ 2.5 rides/car/day
• ‍Diversification: Monthly rentals (€599+) now 5% of revenue‍
• Market share: ~19% of Madrid’s car-sharing market

Key enablers:

1. Higher utilization – rides up 15% YoY, driving a 10% lift in core revenue
2. Fleet scale efficiencies – added 150 vehicles in 2 years, lowering per-unit costs
3. Service diversification – multi-day and monthly rental options opened new revenue streams

After five years of absorbing fixed-cost drag and depreciation, WiBLE now leverages Madrid’s regulatory environment (low-emission zones, parking benefits) and delivers lean, tech-driven operations.

🚗 SOCAR South Korea: scale + longer rentals

SOCAR (backed by SoftBank, SK Inc. and Lotte Group) operates 20 000 vehicles, generates nearly €300 million in annual turnover and has 20% of South Koreans signed up.

• Model: Station-based, pay-per-minute with average rental duration of a whoping 12 hrs
• Segmentation trick: Aging cars shift from on-demand sharing to long-term monthly rentals (10% of revenue), extending resale life with minimal depreciation impact

By pairing massive scale with savvy car lifecycle management, extra-long rental duration, SOCAR converts high utilization into robust profitability.

🚗 Carguru (Latvia)

30 August 2024: Carguru (est. 2017) acquired EV-focused OX Drive (est. 2021), adding 200+ Tesla to the fleet.

• Growth: From just 30 cars and total budget below 500 000 EUR (2017) to over 1 000 cars (mid-2025) via leasing and strategic partnerships
• 2023 turnover: €4 million; 435 000 trips (+35.9 %); 7 million km driven; profit €375 600

Outcome: A combined ICE, hybrid and EV fleet—backed by local expertise and strategic acquisitions - has driven strong growth and high utilization.

🎯 Core suggestions for aspiring operators

1. Target 2–4 rides/day per vehicle
   • Leverage dynamic/off-peak pricing, B2B partnerships (hotels, offices) and event tie-ins.
2. Contain OPEX via automation
   • Use predictive maintenance, remote diagnostics and gig-economy cleaning/relocation.
3. Secure municipal support early
   • Negotiate parking incentives, EV charging access and low-emission zone permits.
4. Choose your tech wisely
   • Build an in-house development team for full control with higher costs, or adopt a proven white-label platform for speed to market, stability and lower costs.
5. Validate unit economics before scaling
   • Prove break-even utilization in one zone before expanding to others.

With clear benchmarks and smart execution - drawing on lessons from Panek, WiBLE, SOCAR and Carguru - car sharing can still be a highly profitable component of a modern mobility portfolio.

If you’re planning to start or improve your service, ATOM Mobility is ready to help. We’ve built the platform and supported dozens of teams worldwide - reach out, and we’ll share what we’ve learned.

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Image credit: https://kursors.lv/2018/03/13/carguru-palielina-autoparku-un-paplasina-darbibas-zonas-mikrorajonos