ATOM Mobility introduces a loyalty module to their shared mobility platform
June 7, 2023
min. read
Drumroll, please!
ATOM Mobility has taken user engagement to the next level with a new loyalty module.
Users can now take part in exciting challenges and earn rewards upon completion. ATOM Mobility's integration of gamification into its platform aims to enhance the overall user experience – and offers a unique opportunity for operators to differentiate themselves from the competition.
Let's take a closer look at the opportunities and benefits of this new loyalty module.
The benefits of gamification
Gamification is a way of makings apps more fun and engaging by adding game-like elements. The idea is to give users a sense of accomplishment as they progress and complete tasks.
Popular examples of gamification in apps include:
- Duolingo: This language learning app incorporates gamified elements such as levels, achievements, and a point system to make the learning process more enjoyable and engaging.
- Fitbit: The app tracks users' physical activities and fitness goals while employing gamification elements like challenges, badges, and leaderboards to motivate users and create a sense of competition.
- Headspace: This meditation app incorporates gamification through features like streak tracking and milestones, motivating users to establish a consistent meditation practice by providing rewards and a sense of accomplishment as they progress.
These apps offer solid proof that gamification strikes a chord with users. And now ATOM Mobility has taken the lead by introducing gamification to the white-label shared mobility industry for the first time. Why is it a big deal?
Here are just a few benefits that gamification offers to your shared mobility business:
- Enhanced user engagement: By introducing challenges, rewards, and interactive elements, users are motivated to actively participate in the app's offerings. The element of challenge and the desire to achieve milestones keeps users hooked and encourages them to explore other app features. This translates into increased usage of your app.
- Improved user retention: Challenges, levels, and rewards foster a sense of progression and keep users coming back for more. The element of surprise and the anticipation of unlocking new features or rewards incentivize users to remain loyal to the app over time.
- Data insights: Gamification allows operators to collect valuable data and insights into user behavior. By tracking user engagement, progress, and preferences within the game-like features, operators can get to know their customers better. This information can be used to personalize the user experience, creating challenges and rewards that cater to individual user preferences – thus encouraging even higher levels of engagement.
Drive user engagement with challenges
In order to activate the module, operators can contact their account manager at ATOM Mobility.
Once the loyalty module is enabled, operators gain access to a dashboard where they can create and configure a variety of challenges. Each challenge can be personalized with a title, a specific points-based goal, a duration, and an enticing reward upon completion – such as a discount for the next few rides.
Operators can spice up the shared mobility platform by crafting multi-level challenges with step numbers. These steps set the sequence in which challenges appear, meaning users have to finish one step before unlocking the next challenge. This way, operators can inject some fun into the shared mobility experience – and keep users on their toes.
Customization and data insights
Operators can customize the loyalty module according to their preferences, for example:
- Choose how many points users get for each ride
- Adjust the point calculation logic, e.g., you can exclude short rides (under 5 minutes) to prevent users from taking advantage of the system (contact the support team to do it!)
- The length of challenges and whether they have multiple levels
When a user completes a challenge, the system notifies them of their achievement, and the user automatically receives the reward. If a challenge expires without the user earning the required points, the system resets the challenge, and the user can try again.
In the meantime, here's what data is available to operators:
- User participation in specific challenges – see the total number of users who joined a particular challenge, the number of successful completions, and the number of participants still working on it.
- Progress of each participant – this helps operators evaluate the module's effectiveness in engaging users and decide if any adjustments are needed to improve its performance.
Stand out from the competition with ATOM Mobility
The loyalty module presents an opportunity for shared mobility operators to distinguish themselves from industry giants by enhancing the "stickiness" of their solution. By integrating the loyalty module into their platform, operators can offer users incentives to stay connected – fostering a sense of loyalty and long-term engagement.
Atom Mobility clients are already enjoying the advantages of the new module. As per Milad, the founder of Qick, "The setup process for the Loyalty model is simple and effortless, resulting in heightened customer engagement and increased rides. It serves as an excellent means to involve users in the brand."
The loyalty module introduces another dimension to the highly customizable white-label ATOM Mobility platform – with an added touch of fun.
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Blog
New feature: Task manager - Shifts & Operator performance tracking
👷📊 ATOM Task Manager now goes beyond task distribution with new Shifts and Operator Performance functionality. Track shift routes, distance, completed tasks, time per task and individual operator performance - giving fleet managers a much clearer picture of field operations and efficiency.
August 21, 2026
min. read
Managing a large shared mobility or rental fleet isn't only about knowing which tasks were completed. It's also about understanding how efficiently field teams are working. We've significantly expanded ATOM Mobility Task Manager with new Shifts and Performance functionality, giving fleet managers much better visibility into operator activity, workload, routes and performance.
👷 Shifts: See the full picture behind every shift
The new Shifts tab gives managers a centralized overview of all operator shifts, including:
- Shift duration and status
- Distance driven during the shift
- Number of tasks completed
- Average time spent per task
Managers can open any individual shift to see the complete operational picture. For every task, you can see the vehicle, task type, planned start and deadline, actual start and completion times, status and total task duration.
Each shift also includes a map showing the operator's complete movement during the shift and where individual tasks were performed. For shifts currently in progress, managers can also see the operator's current location.
This makes it much easier to understand the actual route, workload and decisions behind each shift — and identify opportunities to improve how field teams manage fleet maintenance and operations.
📊 Performance: Compare operator efficiency over time
The new Performance tab aggregates operational results for every operator over a selected period.
Managers can track:
- Tasks completed
- Distance covered
- Total time worked
- Average time per task
- Performance trends over time
Instead of reviewing hundreds of individual tasks, managers can quickly compare operators, identify top performers and spot areas where additional training or operational improvements may be needed.
📱 Improved Operator app workflow
To make performance data accurate and useful, we've also introduced a new shift and task workflow in the ATOM Operator app. Operators now start and end their shifts directly in the app, while individual task start and completion times are recorded automatically.
We've also added:
- Personal performance statistics with date filtering
- Live shift statistics showing time worked, completed tasks and open tasks
- Mandatory shift start before an operator can begin working on tasks
- Automatic return of unfinished tasks to the available task pool when a shift ends
- Multi-task selection, start and completion for faster task management
🚀 From task distribution to field operations intelligence
Together, these updates turn ATOM Task Manager from a task distribution tool into a much more complete field operations performance and optimization system. Operators get a clearer workflow and visibility into their own performance, while managers get the data they need to understand how their field operations actually work and where they can become more efficient.
The new functionality is available for ATOM Mobility's Vehicle sharing and Digital rental modules.
👉 Read more about our latest platform updates:
https://www.atommobility.com/atomupdates
Blog
ATOM Connect returns: Exploring the next era of car rental in Riga (Oct 8, 2026)
A closed, curated event focused on practical conversations around digital rentals, keyless technology, automated verification, telematics, fleet utilization, and the future of car rental - without generic sales pitches or conference filler. Join operators, technology providers, and industry peers to exchange real-world experience and explore what’s next for car rental.
August 20, 2026
min. read
If you attended our last event, you already know the vibe: ATOM Connect isn’t a crowded trade show or a generic corporate conference.
There are no generic sales pitches, filler keynotes, or surface-level panels. Instead, ATOM Connect brings together a closed, highly curated community of operators, fleet managers, technology partners, and industry leaders to have honest conversations about where the market is moving—and how we’re navigating it together.
Following the positive feedback from our previous summit where leaders and representatives from Bolt, CityBee, ZEUS Mobility, Comodule,Anadue and Datafolio exchanged practical operational insights, we're bringing that same focused format to the car rental sector!
Mark your calendars: On October 8, 2026, ATOM Connect Rental arrives in Riga, Latvia.
🔍 Where Is the Car Rental Market Today and What’s Next?
The car rental industry is in a fascinating place right now. Established rental operators are testing new digital tools, while app-first fleets are adapting to real-world operational complexities. Rather than picking sides, ATOM Connect Rental 2026 is designed as a space to explore how the whole ecosystem is evolving.
Is the market ready for widespread keyless handovers? How are customer expectations around instant digital onboarding shifting? Where do traditional counter operations and app-based experiences meet in practice?
Throughout the day, we’ll dive into technical keynotes, operational workshops, and open panel discussions covering:
- The Reality of Modern Handovers: How fleets are testing paperless workflows, digital contracts, and remote vehicle access without sacrificing operational control or security.
- Telematics & Keyless Tech: A practical look into CAN-bus integrations, immobilizers, and remote diagnostics with technology partners like Invers.
- Digital Identity & Automated Verification: How AI-driven onboarding tools are helping operators streamline risk management, fraud prevention, and driver verification.
- Dynamic Fleet Yield & Subscription Models: Exploring how flexible rental terms, dynamic pricing, and multi-channel distribution help maximize vehicle utilization.
🔒 A Closed Community of Industry Peers (Why Spots Are Capped)
The true highlight of ATOM Connect is who is in the room. Every participant is an active operator, fleet manager, regional franchise representative, or key technology provider. Whether you run a regional rental fleet, manage operations for a franchise, operate a digital vehicle service, or build software/hardware for the industry, this is your chance to swap real stories and test ideas with peers facing the same daily decisions.
📍 Event Details at a Glance
Date: October 8, 2026 (Main Summit & Evening Networking Mixer)
Venue: Top Floor Glass Space, AC Hotel by Marriott Riga (Dzirnavu Street 33, Riga, Latvia)
Format: Tech keynotes, 1 interactive workshop, a grand panel discussion, and an evening networking mixer with drinks & catering.
🎟️ Request Your Invitation
Because space is limited to maintain a focused, high-trust atmosphere, registrations are manually reviewed to ensure a relevant audience for all participants. Join us in Riga to connect, explore where the industry is heading, and help shape what’s coming next.
Try out ATOM demo app
Use test credentials to log in - Phone number: +1 123123123, Code: 777777
Driver App demo credentials - Email: test@atom.com, Password: driver
