The traditional car rental via an app - it's here
April 25, 2022
min. read
Although the younger generation uses mobile technology for everything, most car rentals still operate the same way as they did 20 years ago - there are counters, employees who will issue keys, sign the papers, check the documents, process the payment, and then walk around the car together with the person, who rents in order to make sure they’re on the same page as far as the existing damages go. This process is time-consuming, and when the flight arrives, car rental booths have queues up to the gates.
However, some car rentals have already introduced a fully automated mobile-first experience to get rid of the issues that a traditional approach faces. If you operate a car rental business, you'll discover the solution below.
Would moving online solve the issues?
The previous example explained the pain points of airport car rentals. Most in-city car rentals do not have the kind of rush hours that their airport branches do. Some car rentals have even set up a fully online reservation system that will allow you to book the car, verify your identity, pay in advance, and then wait until an employee brings the car to your doorstep.
However, even in the scenario mentioned above, there are the same people working behind the scenes to make all this happen. The difference is that they are not sitting in the booth and communicating with the customer face-to-face. They are sitting in the office and dealing with all of that remotely. And when the car is delivered, the handoff processes are still in-person.
Is there a better way?
While a fully online experience solves some of the problems that the traditional car rental model faces, is this really the way people want to rent cars? While website designs and user interfaces are improving every day, navigating and booking processes are still often painful experiences for the users.
It takes a lot of resources to build a mobile-friendly browser-based booking system, such as AirBnB or Booking.com. However, if you are using a phone when browsing their site, even they are naturally guiding you to download their app for a better user experience.
The younger generation manages all their day-to-day errands from their phone, so naturally, they would do the same when renting their car. And it would be even better if they don’t have to see another human in the process of getting and returning their car - doesn’t that sound familiar and quite like AirBnB’s standard self-check-in model?
Why not mobile apps?
If apps deliver a better user experience on mobile, then why not allow your customers to rent cars via your mobile app?
Development costs - so far the main obstacle has been the fact that car rental companies do not want to become software developers, and hiring a company to build the apps that actually work would end up being too expensive to deliver ROI in the near future. That’s why it would be easier to stick with the status quo.
Technical limitations - another reason why apps haven’t become a popular medium for car rentals is that apps have technical limitations, and human interaction is still required to issue keys, sign the documents, and make sure the car is in good condition when returned.
We see a huge trend in app usage for on-demand car-sharing, which is a different business model entirely. Since the car-sharing industry is relatively young, the companies are not restricted by the bureaucracy and procedures that traditional car rentals are facing. While car-sharing apps may take the business of short-distance trips away from traditional car rentals, they won’t threaten the bread and butter of long-term rental businesses just yet.
Tech to the rescue
How could a traditional car rental business step into the 21st century and automate the whole rental process without spending a fortune on app development while making sure to still leverage its standard operating procedures and current risk management practices?
With a proper technology suite that doesn’t cost an arm and a leg - https://atommobility.com/products-rent
ATOM Mobility has been offering white-label software solutions for the mobility industry since 2019. With customers in more than 40 countries and 140 cities worldwide, any car rental business will be in good company.
An ideal car rental flow - with ATOM Mobility, a car rental would get its own apps for IOS and Android, where users would go through the following (simplified) journey:
Download the app and register.
Upload a driver’s license that will be verified by artificial intelligence (AI).
Choose dates, location, and the model.
Pay in advance.
Unlock the car with the app.
Enjoy the rental car.
Return and complete a standard walk-around-the-car handoff inspection powered by FocalX that automatically recognizes and reports any scratches.
The whole process is automated, and the information for each rental transaction will be available in the back-end for car rental businesses.
The freedom that this new mobile-first flow provides for both users and rental businesses is a great example of how technology can help to provide a better service. Opening up a new location is as simple as driving the cars to a new parking lot.
If you operate a car rental business, we’d be happy to chat - https://atommobility.com/demo
Interested in launching your own mobility platform?
Click below to learn more or request a demo.
Blog
Lime improved GPS. But parking compliance may need more than that
Lime improved GPS from 12m to ~1.5m accuracy - a big step forward for micromobility. 🚀 But parking compliance isn’t just about knowing where a vehicle is - it’s about proving it’s parked correctly. Real-world pilots (like Prague) show that physical verification (e.g. Bluetooth beacons) can significantly outperform GPS when it comes to actual compliance.
March 25, 2026
min. read
Lime just raised the bar for GPS-based parking compliance. But the bigger question is this: when cities want verified parking, is better GPS enough, or do operators need physical proof? That question matters more than ever.
Lime’s new LimeBike rollout in the UK comes with a major location upgrade. Lime says its new bikes can locate themselves to within 1.5 metres, a significant improvement from the roughly 12.3 metres typical in dense urban environments (this means that based on GPS data, a vehicle can be up to 12 meters farther or closer than the reported GPS location. Now this error is just 1.5 meters). That is real progress.
Lime’s upgrade is a meaningful step forward for GPS-based positioning. At the same time, cities are increasingly looking beyond positioning accuracy toward verifiable parking compliance.
Why this matters
Cities are becoming much less tolerant of parking disorder. In Kensington & Chelsea, the council seized 1,000 rental e-bikes by November 2025 and collected more than £81,000 in charges from operators.
That is the real backdrop for every operator today:
- stricter enforcement
- more political pressure
- less room for ambiguity
So yes, better GPS is good news. But it does not automatically mean cities will see parking as “solved.” A vehicle may be near a bay, beside a bay, or slightly outside it. In dense urban areas, that difference matters. Traditional GPS struggles there because of building interference, blocked satellite visibility, and signal reflections.
So the strategic question is no longer:
“Can we improve GPS?”
It is:
“What kind of system gives cities enough confidence to enforce parking rules fairly and consistently?”
What the Prague pilot showed
A European Commission-backed pilot in Prague tested a different approach: Bluetooth-based parking verification.
Across 25 parking locations and 989 parking events, the results were clear:
- 90.6% success rate for SparkPark (Bluetooth infrastructure)
- 38.4% success rate for GPS/GNSS positioning
- Technology readiness advanced from TRL 6 to 8/9
When the goal is verified parking inside a defined zone, infrastructure-based validation can significantly outperform vehicle-only (GPS) positioning.
GPS improvement vs physical verification
Lime’s move shows how far vehicle-side intelligence is improving. SparkPark points to a different model: verify the parking zone itself.
That distinction matters.
- GPS estimates where the vehicle is
- Infrastructure confirms whether it is correctly parked
Those are fundamentally different approach.
Why cities may prefer the second path
One of the key findings from the Prague pilot is not just technical - it is institutional. Cities often rely on operator-provided data to assess compliance. That creates a trust gap. What cities increasingly want:
- independent verification
- reliable compliance data
- less reliance on operator-reported positioning
This is why the conversation is shifting from “better accuracy” → “verifiable proof.”
What this means for ATOM Mobility partners
Parking compliance is becoming more important than ever:
- permit approvals
- permit renewals
- daily operational performance
Operators who can demonstrate verifiable compliance may have a clear advantage.
With ATOM Mobility, partners can explore:
- integration-ready compliance workflows as ATOM Mobility already implemented bluetooth-based parking verification together with SparkPark
- futher support for infrastructure-based validation like SparkPark
- 10x faster deployment without full fleet replacement
Instead of waiting for hardware cycles, operators can move faster and adapt to changing city expectations.
Lime deserves credit for pushing GPS accuracy forward. It is a meaningful step for the industry. But the Prague pilot highlights something equally important:
Micromobility parking may not be solved by better positioning alone. It may also require verification.
Not:
“Where is the vehicle likely parked?”
But:
“Can this parking event be verified with confidence?”
Final thought?
The future of parking compliance is likely evolving across two complementary paths:
Path 1: improve GPS accuracy
Path 2: implement physical verification
The first makes parking smarter. The second makes it more reliable and verifiable.
And in regulated urban mobility, confidence and trust often matter as much as precision.
Want to explore how ATOM Mobility can support stricter parking compliance workflows and how SparkPark technology works alongside the ATOM Mobility platform? Get in touch with our team to discuss integration options and city-facing parking control setups.
Sources:
Lime GPS upgrade announcement:
https://www.smartcitiesworld.net/micromobility/new-lime-bike-upgrade-to-hit-uk-streets-this-month-12568
West Midlands LimeBike rollout:
https://www.wmca.org.uk/news/new-limebike-to-launch-in-west-midlands/
Kensington & Chelsea enforcement data:
https://www.rbkc.gov.uk/newsroom/1000-e-bikes-seized-borough
Prague SparkPark pilot (EIT Urban Mobility):
https://marketplace.eiturbanmobility.eu/best-practices/high-precision-parking-for-shared-micromobility-in-prague
SparkPark:
https://sparkpark.no
Blog
ATOM Connect 2026: Bringing the shared micromobility industry together
The micromobility industry doesn’t need another generic mobility conference. 🚫🎤 It needs real conversations between operators who are actually in the field. ⚙️ That’s exactly what ATOM Connect 2026 is built for. 🎯🤝
February 25, 2026
min. read
The shared mobility industry is evolving rapidly. Operators are navigating scaling challenges, regulatory complexity, hardware decisions, fleet optimization, and new integration models, all while aiming for sustainable growth.
That’s exactly why ATOM Mobility is organizing ATOM Connect 2026.
Our previous edition of ATOM Connect brought together professionals from the car sharing and rental industry for focused, high-quality discussions and networking. This year, we are narrowing the focus and dedicating the entire event to one fast-moving segment of the industry: shared micromobility.
ATOM Connect 2026 is designed specifically for operators, partners, and decision-makers working in shared micromobility. It is not a broad mobility conference or a public exhibition. It is a curated space for industry professionals to exchange practical experience, insights, and lessons learned.
On May 14th, 2026 in Riga, we will once again bring the community together, this time with a clear focus on micromobility.
What to expect
This year’s agenda will address the real operational and strategic questions shaping shared micromobility today:
- Scaling fleets sustainably
- Multi-vehicle operations beyond scooters
- Regulatory cooperation and long-term city partnerships
- Data-driven fleet optimization
- MaaS integration and ecosystem collaboration
- Marketing and automation for growth
As usual, we aim to host both local and international operators from smaller, fast-growing fleets to established large-scale players alongside hardware providers and ecosystem partners.
On stage, you’ll hear from leading shared mobility companies - including Segway on hardware partnerships, Umob on MaaS integration, Anadue on data-driven fleet intelligence, Elerent on multi-vehicle operational realities and more insightful discussions.
The goal is simple: meaningful discussions with people who understand the operational realities of the industry.
A curated, industry-focused event
ATOM Connect is free to attend, but participation is industry-focused (each submission is manually reviewed and verified). We are intentionally keeping the audience relevant and aligned to ensure high-quality conversations and valuable networking.
If you work in shared micromobility and would like to join the event, you can find the full agenda and register here:
👉 https://www.atommobility.com/atom-connect-2026
In the coming weeks, we will be revealing more speakers and additional agenda updates. We look forward to bringing the industry together again.
Driver App demo credentials - Email: test@atom.com, Password: driver
