Everything you need to know about micromobility fleet insurance

Everything you need to know about micromobility fleet insurance

For shared mobility operators, fleet insurance should be one of the top priorities. No matter the size or composition of your fleet, having the right insurance can offer peace of mind by protecting your business from unforeseen situations

However, the insurance question can sometimes seem daunting – especially if you're new to the industry. In this article, we will explore the key things you need to know about insuring your shared micromobility fleet.

Why you need insurance

Operating a shared mobility fleet isn’t always smooth sailing. Accidents can happen – whether it's a minor fender-bender or something more severe. Insurance serves as your safety net, offering financial coverage for repairs, replacements, and even potential legal obligations after an incident.

Here are the main reasons why insurance should be one of the top priorities for shared mobility fleet operators: 

Legal compliance: In many places, insurance for shared mobility fleets is a legal requirement. You probably want to comply with these regulations to avoid any potential fines, penalties – or even the suspension of your operations.

Financial security: Insurance also helps keep your business going financially, no matter what happens. Without insurance, accidents, vehicle damage, or theft can seriously impact your finances. Comprehensive insurance coverage can ensure that you're not left scrambling to cover any unexpected expenses.

Understanding shared micromobility insurance

When it comes to insuring micromobility fleets, part of the challenge stems from the fact that the market is relatively new. Some insurance underwriters avoid dealing directly with micromobility because it's seen as an unfamiliar market. 

This is where brokers like Cachet and others specializing in micromobility insurance come in. They partner with various insurance underwriters to provide coverage for operators in this field.

When it comes to shared micromobility, insurance coverage generally has a twofold role: safeguarding assets and handling third-party engagement in the event of accidents.

person riding bicycle during daytime

Liability coverage: Securing third-party public liability insurance for shared mobility fleets is not just a matter of choice – in some places, it's mandated by law. This insurance serves to protect pedestrians and riders in the unfortunate event of accidents, providing financial coverage for injuries and damages that may arise. In other words, it's a safety net that offers peace of mind to operators.

When it comes to mandatory third-party liability insurance, the negotiations with the insurance company usually begin by figuring out what the local authorities require to give them a permit. After that, the insurance policy is adjusted to meet the specific demands outlined by these authorities.

Physical damage coverage: This covers the repair or replacement costs of vehicles if they are damaged due to accidents, collisions, vandalism, or theft. Depending on the policy, physical damage coverage may also extend to equipment like GPS devices, charging stations, and other hardware.

What decides your insurance premium payments?

The amount you'll pay in premiums depends on various factors that are specific to your business This includes your fleet's makeup, where and how you operate, and the level of coverage you're aiming for.

Fleet usage: The more a shared micromobility fleet is used, the more chances there are for things to go wrong. When a fleet is in high demand and used often, there's a greater likelihood that something might happen that requires insurance coverage.

Rider behavior: Insurance companies also consider the fleet's ability to predict and manage undesirable rider behavior. Reckless riding, improper parking, or violating traffic rules can significantly increase the risk of accidents and incidents. Operators that have better measures in place to anticipate and mitigate such behaviors can demonstrate a lower risk profile to insurance providers.

black metal train rail during daytime

Value of the fleet: How much your vehicles are worth individually and as a fleet will affect how much you pay for insurance. If your vehicles are expensive, your insurance premiums will be higher because it would cost more to replace them if they get damaged or lost.

Size of the fleet: Operators can often negotiate more favorable insurance rates for proportionally larger fleets. As the number of vehicles increases, the overall expected risk is distributed and “diluted” as a result – which translates to lower premiums per vehicle. 

However, some brokers like Cachet have embraced a broader approach, ensuring that smaller and medium-sized fleets can also benefit from insurance coverage.

Technology implementation: Shared mobility services that employ technologies like GPS tracking, telematics, and IoT devices can provide insurers with valuable data. This data can then help assess driver behavior and usage patterns, enabling insurers to offer more accurate and tailored premium rates. This also takes into account how simple it is for scooters to be stolen and how well the recovery processes function – which can also play a role in insurance expenses.

Where you operate: The location in which your fleet operates is another important factor. From the insurer’s perspective, different areas pose varied levels of risk. For example, urban mobility – which is associated with a higher risk of accidents – may incur higher premiums compared to vehicles used in rural areas.

Level of coverage: The level of coverage you choose directly affects how much you pay in premiums. Opting for higher coverage limits means you get more comprehensive protection, but obviously, it also means your insurance costs go up.

a scooter parked on the side of a bridge

Choosing the ideal insurance for your fleet

Every shared mobility fleet and business is different, so your insurance needs will depend on things like the type and size of your fleet, where you operate, how much risk you're comfortable with, and of course – how much you are willing to pay. 

For example, do you require coverage for specific risks, like vandalism, or perhaps your fleet is composed of premium vehicles that are more expensive? To make it more relatable, let's dive into a practical case of a shared micromobility operator's experience with insurance.

How Hoog found the right insurance with Cachet

The concept behind Hoog Mobility is to revolutionize transportation in smaller Estonian towns. They recognized the need for efficient and eco-friendly local travel and brought a shared mobility solution often seen in big cities but missing in smaller communities: electric scooters.

Cash-strapped mobility startups often worry about potential damage or vandalism happening to their shared vehicles. This concern is shared by traditional insurance companies too. As a result, these insurers might hesitate to provide coverage for shared scooters, and if they do – it's usually at a higher cost.

Faced with this challenge, Hoog initially operated without insurance due to the steep expenses. But that changed when Cachet provided them with a customized insurance solution that perfectly suited the company's needs. Hoog also realized that the initial worry about vandalism wasn't as much of an issue as they thought. But still – having insurance for their fleet turned out to be a sound financial decision that gave them peace of mind.

Concluding remarks

Don't underestimate insurance – it's just as crucial as having a top-notch fleet and solid scooter sharing software. Insurance is best approached proactively – discovering you've cut corners after an unforeseen event will cost you significantly more.

Getting insurance for shared micromobility might be a bit trickier since it's still a new concept, but we've seen that even smaller fleets can make it work – it's just a matter of finding a suitable partner who understands your needs.

At the end of the day, insurance isn't merely about meeting legal requirements – it showcases your dedication to safety, responsible operations, and the well-being of everyone involved in your mobility business.

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In a significant move signaling further consolidation within the micro-mobility software sector, industry leader ATOM Mobility announced its strategic acquisition of ScootAPI. The deal, finalized on June 1, 2025, strengthens ATOM Mobility's dominant position in the B2B SaaS Micro-Mobility market.

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In a significant move signaling further consolidation within the micro-mobility software sector, industry leader ATOM Mobility announced its strategic acquisition of ScootAPI.

The deal, finalized on June 1, 2025, strengthens ATOM Mobility's dominant position in the B2B SaaS Micro-Mobility market. This deal also marks a successful and timely exit for ScootAPI founder, George Kachanouski, who is already channeling his entrepreneurial energy into a new AI Venture in stealth mode for now.

For years, both ATOM Mobility and ScootAPI have been key players, providing essential software solutions for micro-mobility operators worldwide. This acquisition sees ATOM Mobility, led by CEO Arturs Burnins, proactively solidifying its market leadership. The move was driven by a strategic imperative to win the top spot in a competitive landscape by integrating ScootAPI’s valuable assets and client base.


About ATOM Mobility:

Founded in 2018 by Arturs Nikiforovs and CEO Arturs Burnins, ATOM Mobility empowers entrepreneurs to launch and scale mobility platforms worldwide, including vehicle sharing (scooters, bikes, mopeds, cars), digital rental, and ride-hailing businesses. With a suite of products including customizable rider apps, comprehensive dashboards, operator apps, and robust analytics, ATOM Mobility supports over 200 projects and 35,000 vehicles, facilitating over 1,000,000 rides monthly. The company is committed to providing reliable, agile, and well-designed technology with a strong focus on customer revenue growth and system stability, aiming to be the leader in B2B SaaS for micro-mobility.

About ScootAPI:

Founded in 2019 by CEO George Kachanouski, ScootAPI established itself as a significant player in the micro-mobility software space. The company delivered a robust white-label SaaS platform that empowered entrepreneurs and operators worldwide, successfully launching more than 50 distinct micro-mobility projects across diverse international markets. ScootAPI was dedicated to fostering 'smart' city transportation, thereby contributing to reduced CO2 emissions and an improved quality of urban life for communities worldwide.

"This is an acceleration moment for ATOM Mobility and the micro-mobility SaaS market as a whole," said Arturs Burnins, CEO of ATOM Mobility. "Acquiring ScootAPI aligns with our strategy to lead the industry and provide the most comprehensive, reliable, and innovative solutions to operators globally. We're excited to welcome ScootAPI’s clients into the ATOM Mobility platform, further accelerating the growth and efficiency of shared mobility worldwide."

For George, this move wasn't initially on his roadmap. He was invested in ScootAPI's growth. However, the recent explosion in AI technology sparked a new, compelling passion. “Selling ScootAPI wasn't something I was planning to do," George admitted. "We had built a good product, and the journey was far from over in my mind. But then the AI revolution really took off, and I found myself completely captivated by the potential of agentic workflows to automate business processes. The idea of building a new company in the AI space, something potentially even bigger and on a brand new frontier, became incredibly exciting."

As the transition moves ahead, George remains confident that ScootAPI's clients are in good hands. “ATOM Mobility has a clear vision and the technical depth to support operators long-term,” he said. “That was important to me. I didn’t want to hand things over to just anyone – I wanted to be sure the people relying on our platform would still be supported and able to grow.”

The integration of ScootAPI into ATOM Mobility promises a smooth transition for clients, who will now benefit from an expanded suite of features and robust support under the ATOM Mobility umbrella, further streamlining operations for micro-mobility entrepreneurs globally.

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The mobility industry is rapidly evolving, and staying ahead means connecting with the right people, discovering new technologies, and learning from experts. Conferences are a great way to do just that. Whether you’re a policy maker, an entrepreneur, or a fleet manager, the year ahead is packed with events where you can grow your network and gain valuable insights. Here’s a list of some of the top mobility conferences happening this year that are worth attending!

1. Velo-city 2025

The Velo-city conference is a must for anyone involved in urban transportation. With a focus on cycling and sustainable mobility, Velo-city brings together policy makers, city planners, and transportation experts to discuss how cities can become more bike-friendly and sustainable.
This year, ATOM Mobility will have a booth at the event, so if you’re attending, don’t forget to stop by and chat with our team. It’s a great opportunity to explore how new tech can make urban transportation smarter and more efficient.

Where: Gdansk, Poland
When: 10-13 June
Check it out: https://www.velo-city-conference.com

2. Micromobility Europe 2025

If you’re interested in micromobility – whether it’s e-scooters, bikes, or mopeds – Micromobility Europe is the place to be. This conference is the hub for mobility entrepreneurs, vehicle manufacturers, and operators of sharing services. You’ll hear from innovators in the space, explore the latest products, and attend workshops on everything from regulation to scaling your fleet.
At Micromobility Europe, ATOM Mobility will not only have a booth but our CEO will also be on a panel discussion on day two of the event (“Fleet Tech 2.0: The Tools Powering the Next Generation of Operators”). You can check out the full agenda here. We’d love to meet you, so make sure to stop by and say hi.

Where: Brussels, Belgium
When: 17-18 June
Check it out: https://micromobility.io

3. Gurtam Fleet Management Conference 2025

For fleet managers, car-sharing operators, and telematics professionals, the Gurtam Fleet Management Conference is a key event to attend. This conference focuses on optimizing fleet operations, the latest in vehicle tracking, and telematics technologies. ATOM Mobility will be among the visitors, and we’ll also be presenting on stage, where we’ll discuss some of the latest trends in fleet management and the use of AI ("AI-powered mobility: Vision, Precision, Prediction. A Look into How AI Transforms Fleet Parking Compliance, Vehicle Damage Detection, and Demand Forecasting.").
If you’re in the fleet management space, this is a great event to gather insights and share ideas with like-minded professionals.

Where: Vilnius, Lithuania
When: 10-11 September
Check it out: https://conference.gurtam.com

4. IAA Mobility 2025

One of the biggest mobility events in Europe, IAA Mobility gathers everyone from policymakers to automakers to discuss the future of transportation. With a wide range of topics including light electric vehicles (LEVs), micromobility, public transport, and Mobility as a Service (MaaS), this is a great conference for anyone interested in the broader scope of mobility.
Whether you’re looking to explore the latest in automotive technology or learn about policy changes affecting the mobility industry, IAA Mobility is a must-attend event.

Where: Munich, Germany
When: 9-12 September
Check it out: https://www.iaa-mobility.com/en 

5. Mobility Live Saudi 2025

If you’re looking to tap into the growing mobility market in Saudi Arabia and MENA, Mobility Live Saudi is one of the largest events focused on urban transportation in the region. The conference brings together policy makers, car rental entrepreneurs, and mobility infrastructure developers to discuss the latest trends and innovations in connected vehicles, MaaS, and micromobility.
It’s an exciting event to explore the unique challenges and opportunities in the Saudi Arabian market, especially in terms of infrastructure and emerging mobility solutions.

Where: Riyadh, Saudi Arabia
When: 9-21 October
Check it out: https://www.terrapinn.com/exhibition/mobility-live-saudi

Why attend these conferences?

Each of these events offers a unique opportunity to connect with people in the mobility ecosystem. Whether you're looking to learn about new technologies, hear from industry experts, or network with potential partners, attending these conferences can help you stay ahead of the curve.
Plus, many of these events offer in-person interaction, which can be crucial for building strong relationships and fostering meaningful collaborations. From policy changes to new tech, these conferences are where you’ll find the insights that can shape the future of mobility.

Visit us at ATOM Mobility’s booths

If you plan on attending any of these conferences, make sure to stop by ATOM Mobility’s booth. We’ll be happy to talk about how we’re making micromobility, corporate car-sharing and mobility more efficient, sustainable, and accessible. Our team is excited to connect with fellow professionals, share insights, and discuss how we can all contribute to the future of mobility.

See you there!

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