From vision to reality: building a personalized white label taxi app

From vision to reality: building a personalized white label taxi app

The world of taxi apps is booming, but the idea of building your own from scratch can be daunting.

What if there was a faster, more cost-effective way to launch your ride-hailing service?  

Enter white label taxi apps.

These pre-built solutions provide a shortcut to your business while skipping the lengthy and costly software development process.

In this guide, we'll explore the many advantages of white label taxi apps, from quicker launch times to features that help you attract and retain riders. We'll also guide you through the process of building your vision, from defining your target audience to crafting a unique selling proposition.

Why build a taxi app using white label software?

The answer is simple – white label taxi app solutions help to bridge your business idea with reality. There’s no need to build a taxi app from ground zero, since the solutions are already there – tried, tested and waiting for your branding.  

If you’re still not sure about the benefits of using a white label taxi platform over building your own, consider these advantages:

  1. Faster development and launch time 

White label apps are pre-built, allowing you to launch your service much quicker and skip the lengthy and expensive process of custom development. In addition, such mobility software is continuously updated and developed, complying with the latest regulations and meeting user demands in specific markets. 

  1. Cost-effective solution

Building a custom app requires significant investment. White label solutions like ATOM Mobility offer a cost-effective alternative, allowing you to test and refine your concept without breaking the bank.

Once your app is up and running, white label taxi app platforms help you reduce operational costs by automating tasks and increasing operational efficiency for your taxi business.

  1. Customizable features to match your vision

Don't be fooled by the "white label" – your branding can make your taxi app unique. A white label platform gives you the freedom to completely customize the app's look and feel without worrying about the technical intricacies of the app’s operation. 

How exactly do you personalize your app’s brand identity? It’s simple and fun – start by adding your logo, choosing your color scheme, and creating in-app copy to match your brand’s voice. Think about creating a seamless user experience that reflects your unique concept and resonates with your target audience.

  1. Scalability to accommodate future growth

White label solutions are designed to be scalable, allowing you to easily add features and accommodate a growing user base. If you choose to build your taxi app with ATOM, you get a user-friendly booking and dispatch software and a powerful admin panel to manage drivers, customers and follow the stats. With time, you can quickly expand to other business verticals and create your unique superapp, keeping it all customized for your brand.

  1. Improved customer satisfaction & loyalty

Gone are the days of hailing cabs or waiting on hold. Your white label taxi app should have the option to get a ride in seconds, with features that are meticulously designed to be as intuitive as possible. With just a few taps, customers should be able to create accounts, book rides, and track their driver's arrival in real time. 

When building custom taxi fleet software, this level of convenience and sense of control can take years. White label taxi apps have refined their features to enhance customer satisfaction and build loyalty. Thus you won’t have to lose customers due to technical glitches or slow features.

How to make your white label taxi app stand out?

Before you take the first steps in building your white label taxi app, take a moment to solidify your vision.  What will be special about your app and who will be its target users? This roadmap will guide your decisions and ensure your app caters to a specific need within the market.

Lay out a plan including important aspects of your vision, such as:

Define your target audience 

It sure is tempting to offer your services to all the taxi riders on the market, but in reality, differentiation works much better. We recommend defining a user segment that would be the primary target audience for your taxi app. Will you focus on budget-minded students, busy business travelers, or families with young children? Choose a niche that's large enough to be sustainable, but targeted enough to stand out.

Choose your unique selling proposition (USP) 

Your USP is what will differentiate your app. For example, are you known for eco-friendly vehicles, flat fares, or focusing on specific areas? Maybe you’re a kid and pet-friendly company that offers extras like different-size booster seats and cartoons on board.

Determine key app functionalities and special features

It’s also important to consider what app features are imperative for your business. Which functionalities should definitely be there besides having a rider app, driver app, and admin panel? For example, do you want to offer in-app chat, rider verification options, multiple payment options, etc., or any other special features?

Beyond launch: how to market your app and get loyal customers

Let’s imagine you’ve already launched your white label taxi app by selecting the right platform (like ATOM Mobility), choosing your branding and integrating the desired functionalities. What next?

To ensure long-term success, ongoing marketing and customer acquisition strategies are crucial for the success of your ride-hailing business. 

Here's how to hit the ground running:

Know your riders

Leverage built-in analytics within your taxi fleet software to understand rider behavior and preferences. This allows you to create detailed user personas – representations of your ideal customers. By understanding their needs and habits, you can tailor your marketing efforts for maximum impact.

Targeted acquisition

Armed with your user personas, launch targeted advertising campaigns across relevant channels. Social media platforms, local publications, and strategic partnerships with businesses frequented by your target audience can be effective avenues for reaching potential riders.

Loyalty programs to stay top-of-mind

Entice new customers with attractive introductory offers and discounts. Once you've hooked them, implement loyalty programs that reward repeat rides. This could include points systems for free rides, different memberships with exclusive benefits, or referral programs that incentivize existing riders to spread the word.

Harnessing the power of "deals"

Don't underestimate the power of discount codes and promotions. Strategic use of these tools can attract deal-conscious customers and encourage them to try your service.

Top taxi fleet software, like ATOM Mobility, offers various marketing tools, from loyalty and referral programs to integrated email marketing and push notifications that help stay top of mind and re-activate users.

Bring your dream taxi business to life

The world of taxi apps is brimming with potential, and white label solutions empower you to claim your share. 

If you’re ready to turn your dream into reality, choose trustworthy taxi fleet software like ATOM Mobility to eliminate all technological headaches. Instead, you can focus on marketing and operations and grow your business with unlimited possibilities.

Contact ATOM Mobility today for a free consultation and explore how we can transform your vision into a thriving ride-hailing business.

Interested in launching your own mobility platform?

Click below to learn more or request a demo.

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Bid your price: ATOM Mobility launches rider-controlled pricing feature
Bid your price: ATOM Mobility launches rider-controlled pricing feature

💸 ATOM Mobility launches “Offer your price” - a rider-controlled pricing feature. Riders can suggest higher or lower fares within pre-set limits. Boosts demand & helps stand out in competitive ride-hail markets 🚖🌍

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The ride-hailing market is always changing. From Latin America to Eastern Europe, platforms like inDrive have popularized a new norm: letting riders suggest what they want to pay. Now, in response to this growing global trend, ATOM Mobility is proud to introduce: Offer your price – a fully configurable pricing feature built right into your rider app.

💡How It works

Available on all ride-hail projects, this feature lets riders propose a price – higher or lower than the default fare – within operator-set limits. Drivers can then accept or decline based on the offer.

Here’s how it reshapes the experience:

In the Rider app:

  • A new "Offer your price" button appears when selecting a vehicle class.
  • Riders can slide or tap “+/-” buttons to adjust price:
    • e.g. +30% to get a faster ride 🟢
    • or -10% to save on a flexible trip 🔵
  • For scheduled rides, this feature is disabled to keep things predictable.

Smart logic behind the slider:

Your admin dashboard defines the limits – say, up to +500% from regular price and down to -30% – and the app calculates step sizes automatically:

  • +500% limit → 1 step = 5%
  • +100% limit → 1 step = 1%
  • +200% limit → 1 step = 2%

Slider position adapts dynamically, depending on your defined range. And yes – the button color and style can be customized to match your brand 🎨.

On the operator dashboard:

You’ll find complete control and clarity:

  • Enable/disable the feature per vehicle class
  • Set custom % limits for price increase/decrease
  • Price card, exports and ride activity logs are all updated with the adjusted ride price
  • New ride status - Ride requested (adjusted ride price) for transparency in reporting

What drivers see:

In the driver app:

  • Price offers are marked clearly (e.g. 🔻 "Discount requested" or 🔺 "Extra fee offered");
  • Final earnings are adjusted accordingly and logged in driver stats.

Who's already doing this – and winning?

Real-world companies are already proving that rider-defined pricing works:

🚘 inDrive (LATAM, Africa, Asia)
Now one of the top global ride-hailing players outside the U.S. (over 200M downloads, active in 700+ cities across 45+ countries), inDrive built its brand around rider-negotiated pricing. It helps them stand out in price-sensitive markets and win over both drivers and passengers with more transparent pricing dynamics.

🚖 Comin (France)
A local success story, Comin has embraced flexible rider pricing to gain traction in several French cities (onboarded 6,000+ drivers). The feature gives them an edge against larger platforms, offering more freedom for users and better utilization for drivers.

These examples show that letting riders bid their price isn’t just a gimmick – it’s a growth strategy.

From our previosu blog “How to Find Your Niche in the Ride-Hail Market”, we saw how localisation and user control drive loyalty and conversion.

This new pricing flexibility supports:

  • Emerging markets with income-sensitive riders
  • Driver shortages, where riders can tip in real-time
  • Brand positioning, letting you stand apart from competition

🚀 Ready to lead the market?

This is just one of the 300+ features available in ATOM’s white-label ride-hailing platform.

Let’s talk about how to launch or upgrade your app with “Offer your price”, advanced pricing logic, and more tools to dominate your niche.

👉 Contact our team and explore how to become the market leader: www.atommobility.com

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Is car sharing profitable in 2025?
Is car sharing profitable in 2025?

🚗💡 Is car sharing still a profitable business in 2025? Short answer – yes, if done right. From rising fleet costs to smarter user behavior and green transport trends, the shared mobility game is changing fast. Learn what makes a car sharing business work today – and why some succeed while others shut down. 👉 Real stories, data-backed tips, and practical advice for operators and mobility founders.

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In 2024, the global car-sharing market was valued at approximately €8.9 billion, with Europe accounting for over 50.2% of that total. Analysts forecast it will grow at a CAGR of 11.8% between 2025 and 2033, reaching roughly €24.4 billion by 2033. This blend of urbanization, environmental regulation and a growing preference for flexible mobility continues to create fertile ground for operators - yet not every service finds a clear path to profitability.

Success hinges on your location, business model, fleet, operations and local market dynamics. There are strong success stories, but also many high-profile failures. Here’s a closer look at what really affects profitability in today’s car-sharing market - and what you can learn from real-world cases.

What makes a car-sharing business profitable?

Profitability in car sharing boils down to securing enough paid usage while keeping costs under control. Every unused hour or unnecessary expense erodes margins.

Key factors:

  • Fleet utilization – the most important metric. Cars need to be in use several hours each day to cover fixed costs.
  • Operational efficiency – cleaning, charging, relocation, maintenance and insurance add up quickly.
  • Fleet acquisition – leasing usually optimizes cash flow and scalability, but still carries fixed monthly expenses.
  • Pricing and competition – too low cuts margins; too high drives away users. Finding the right balance is essential.
  • Tech stack – a robust platform automates operations, improves customer experience and reduces support costs.

The operators who win are those who combine solid daily usage with lean operations.

❌ PANEK S.A. suspends its car-sharing service to focus on rental

29 March 2025 marked the end of Panek’s car-sharing experiment. Despite peaking at 2 700–3 000 vehicles, Panek never turned a profit in over seven years.

About Panek

  • Launch: Car sharing added in 2017 by Maciej Panek, entirely internally funded (no VC)
  • Fleet mix: City cars, hybrids, EVs, cargo vans and vintage models
  • 2023 acquisition: Regional Rent (+ 45% fleet), making Panek Poland’s largest integrated rental/operator

2024 performance

  • Revenue split: Car sharing ≈ 20 % of total. Traditional rental 80 %
  • Utilization: 0.7–1.0 rides/car/day
  • Maintenance & overhead: Up to €690/car-month
  • Profitability: Negative since inception

Why it failed

  1. Under-utilization: < 1 ride/day vs. ~ 2-4 rides/day needed to cover fixed costs
  2. Price wars: Fierce competition in Warsaw eroded margins and drove up customer-acquisition costs
  3. High OPEX: Parking, maintenance, insurance and vandalism pushed costs > €690 per car each month
  4. Tech drag: Two-year outsourced app development cycle meant poor UX and slow feature delivery
  5. No public support: Missed out on parking incentives or EV subsidies

Faced with persistent losses, Panek’s leadership refocused on profitable core segments: daily/weekly rentals, corporate leasing and Fleet-as-a-Service.

🚗 WiBLE Spain finds its profitable lane in Madrid

WiBLE (50/50 joint venture between Kia Europe and Repsol) launched in 2018 and has just closed its second consecutive year with positive EBITDA.

  • Fleet: 600+ plug-in hybrids (Kia Niro, XCeed, Ceed Tourer)
  • 2024 revenue: €6.93 million (+ 5% vs. 2023)
  • Usage: ~1 500 trips/day ⇒ 2.5 rides/car/day
  • Diversification: Monthly rentals (€599+) now 5% of revenue
  • Market share: ~19% of Madrid’s car-sharing market

Key enablers:

  1. Higher utilization – rides up 15% YoY, driving a 10% lift in core revenue
  2. Fleet scale efficiencies – added 150 vehicles in 2 years, lowering per-unit costs
  3. Service diversification – multi-day and monthly rental options opened new revenue streams

After five years of absorbing fixed-cost drag and depreciation, WiBLE now leverages Madrid’s regulatory environment (low-emission zones, parking benefits) and delivers lean, tech-driven operations.

🚗 SOCAR South Korea: scale + longer rentals

SOCAR (backed by SoftBank, SK Inc. and Lotte Group) operates 20 000 vehicles, generates nearly €300 million in annual turnover and has 20% of South Koreans signed up.

  • Model: Station-based, pay-per-minute with average rental duration of a whoping 12 hrs
  • Segmentation trick: Aging cars shift from on-demand sharing to long-term monthly rentals (10% of revenue), extending resale life with minimal depreciation impact

By pairing massive scale with savvy car lifecycle management, extra-long rental duration, SOCAR converts high utilization into robust profitability.

🚗 Carguru (Latvia)

30 August 2024: Carguru (est. 2017) acquired EV-focused OX Drive (est. 2021), adding 200+ Tesla to the fleet.

  • Growth: From just 30 cars and total budget below 500 000 EUR (2017) to over 1 000 cars (mid-2025) via leasing and strategic partnerships
  • 2023 turnover: €4 million; 435 000 trips (+35.9 %); 7 million km driven; profit €375 600

Outcome: A combined ICE, hybrid and EV fleet—backed by local expertise and strategic acquisitions - has driven strong growth and high utilization.

🎯 Core suggestions for aspiring operators

  1. Target 2–4 rides/day per vehicle
    • Leverage dynamic/off-peak pricing, B2B partnerships (hotels, offices) and event tie-ins.
  2. Contain OPEX via automation
    • Use predictive maintenance, remote diagnostics and gig-economy cleaning/relocation.
  3. Secure municipal support early
    • Negotiate parking incentives, EV charging access and low-emission zone permits.
  4. Choose your tech wisely
    • Build an in-house development team for full control with higher costs, or adopt a proven white-label platform for speed to market, stability and lower costs.
  5. Validate unit economics before scaling
    • Prove break-even utilization in one zone before expanding to others.

With clear benchmarks and smart execution - drawing on lessons from Panek, WiBLE, SOCAR and Carguru - car sharing can still be a highly profitable component of a modern mobility portfolio.

If you’re planning to start or improve your service, ATOM Mobility is ready to help. We’ve built the platform and supported dozens of teams worldwide - reach out, and we’ll share what we’ve learned.

Image credit: https://kursors.lv/2018/03/13/carguru-palielina-autoparku-un-paplasina-darbibas-zonas-mikrorajonos

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