Insights and news from the ATOM Mobility team

Choosing car sharing software is more than choosing an app where customers can find and unlock a car. The same system has to verify drivers, take payments, communicate with vehicles, handle problems during a trip, and give your team the tools to keep cars available. The difference between two platforms often becomes clear only when something goes wrong: a customer cannot unlock a car, a payment fails, a vehicle needs to be taken out of service, or an operator wants to introduce advance bookings alongside short trips.

If you are comparing providers, ask them to show how these situations work in the actual product. Here is what to check.

Start with the operating model

“Car sharing” can mean several different things. A free-floating service lets customers find a nearby car and end a trip within an allowed area. A station-based service may require them to return the car to a specific location. Corporate fleets, peer-to-peer services, and self-service rentals have different booking, access, and approval rules.

Write down how your service will work before requesting demos:

Can customers start a trip immediately, reserve a car for later, or both?
Do they book a specific vehicle or a vehicle category?
Where can they pick up and return the car?
Will you charge by the minute, hour, day, distance, or a combination?
Do you need deposits, subscriptions, corporate accounts, or different prices by location?

Ask the provider to configure these rules in a demo. A platform that supports “car sharing” in general may still require development to support your exact model.

Check the complete customer journey

The app needs to do more than display vehicles on a map. Follow one booking from the first app open to the final receipt. Check registration, ID and driver's licence verification, vehicle discovery, booking, payment authorisation, keyless access, trip extension, damage reporting, and trip completion.

For advance rentals, check whether customers can book from your website as well as the app. Ask to see the complete web-to-app journey: selecting a vehicle and dates, confirming the reservation, and continuing to payment, licence verification, and vehicle access. Find out whether the website can complete the entire rental or whether customers must install the app after booking. ATOM Mobility's web-booker, for example, lets customers reserve on the web and then complete payment, and ID verification in the app.

Then test the exceptions. What does the customer see if verification fails, the car does not unlock, the vehicle is no longer available, or the payment cannot be collected? Can your support team see what happened and resolve it without contacting a developer?

This matters because customers judge the entire journey, including how quickly they can recover when a step fails.

Make vehicle connectivity a separate decision

Car sharing depends on reliable communication between the platform and the vehicle. Depending on the vehicle and hardware, this may include location, lock and unlock commands, mileage, fuel or battery level, and other status data. Ask for a list of supported telematics providers, rather than accepting a general statement that the platform is “hardware agnostic.” For your proposed fleet, establish:

Which functions already work, and which require a new integration?
Is hardware installation required? Who supplies and supports it?
What happens when the vehicle temporarily loses connectivity?
Who investigates a failed command: the software provider, hardware supplier, or operator?
What are the hardware, installation, connectivity, and integration costs?

Hardware flexibility is valuable when you expand or change suppliers, but the integration for the vehicles you plan to buy now is the first thing to verify.

Look closely at day-to-day fleet operations

The customer app gets the attention, but your team will spend much of its time in the management dashboard and operator tools. Ask a provider to show how staff:

Take a vehicle out of service and make it bookable again.
Find vehicles that need cleaning, charging, refuelling, or maintenance.
Review a trip, customer issue, charge, or reported damage.
Change prices, service areas, parking rules, and availability.
Assign tasks and check what the field team has completed.
Track utilisation, vehicle availability, revenue, and trips over time.

Try these tasks with the roles your own team would use. The question is not only whether a feature exists, but how many manual steps it takes to run your fleet every day.

Consider digital rental if it is part of your plans

Car sharing and digital rental increasingly overlap. An operator might offer cars for short city trips and also accept bookings for a weekend. A rental business may begin with advance reservations and later add app-based, keyless access for shorter trips.

The technology shares many components, but the booking rules can differ. A rental may require advance pickup and return times, vehicle or category allocation, availability calendars, deposits, extensions, and different customer handover processes.

If you may operate both models, ask for a demonstration of both: an immediate hourly trip and an advance weekend booking. Check how the system prevents overlapping reservations, applies the correct pricing and deposit rules, and gives your team a clear view of availability. Also establish whether both models can use the same customer account and management setup, or whether additional products and fees are required.

ATOM Mobility supports vehicle sharing and digital rental on its platform. The useful question for any provider, including us, is how your exact combination of models would be configured and operated.

Compare the full cost, not just the software fee

A low monthly licence fee can be attractive, but it may be only one part of the cost. Request a proposal that separates:

Launch, Setup, branding, app publication, migration, and training

Monthly minimums, fees per vehicle or booking, and included modules

Payment processing, refunds, deposits, and any additional transaction fees

Telematics hardware, installation, data plans, and new integrations

Ongoing work such as support level, custom development, and third-party services

Compare the likely cost at your launch fleet size and at a realistic larger fleet. Ask what happens if the fleet is seasonal or grows more slowly than planned.

Build, buy, or combine the two?

Building in-house can make sense when a company has the engineering capacity and needs a customer experience or operating model that available platforms cannot support. It also means taking responsibility for project management, app updates, payments, vehicle integrations, security, monitoring, and support long after launch.

A white-label platform can shorten the route to market and spread that technical work across an established product. In return, you depend on the provider's supported features, integrations, development priorities, and service levels.

Slovenian car-sharing operator GreenGo initially spent two years developing its own app before switching to ATOM Mobility. Its experience shows why it is worth comparing the time and resources required to build with what an existing platform can already deliver. Read GreenGo's story: https://www.atommobility.com/blog/greengo-chooses-atom-mobility-to-power-its-electric-car-sharing-business

There is also a middle option: use a platform for core bookings, fleet management, and vehicle connectivity while building selected experiences or integrations yourself through APIs. If this is your plan, review the API documentation and confirm what your team can actually read, change, and automate.

5 things to request in a provider demo

Before signing, ask each shortlisted provider to demonstrate the same scenarios:

Register and verify a new rider, then make a booking and unlock the proposed vehicle.
Extend a trip, report damage, end the booking, and see the final charge.
Resolve a failed unlock or payment from both the customer's and support team's perspectives.
Remove a car for maintenance, assign the task, and return it to availability.
Configure your actual pricing and parking rules without developer assistance.

Use your intended vehicle models, payment markets, and operating rules in the discussion. For anything that cannot be shown, ask whether it is already available, needs configuration, requires paid development, or is only planned.

The best car sharing software is the one that supports your model reliably, gives your team control over daily operations, and leaves room for the business you intend to build next. A practical demo and a complete cost proposal will tell you more than a long feature list.

If you are evaluating car sharing alongside self-service rental, talk to ATOM Mobility about your fleet and operating model. We can show you how both models work on the platform and help you plan migration and scaling.

Bid your price: ATOM Mobility launches rider-controlled pricing feature

💸 ATOM Mobility launches “Offer your price” - a rider-controlled pricing feature. Riders can suggest higher or lower fares within pre-set limits. Boosts demand & helps stand out in competitive ride-hail markets 🚖🌍

August 4, 2025

The ride-hailing market is always changing. From Latin America to Eastern Europe, platforms like inDrive have popularized a new norm: letting riders suggest what they want to pay. Now, in response to this growing global trend, ATOM Mobility is proud to introduce: Offer your price – a fully configurable pricing feature built right into your rider app.

💡How It works

Available on all ride-hail projects, this feature lets riders propose a price – higher or lower than the default fare – within operator-set limits. Drivers can then accept or decline based on the offer.

Here’s how it reshapes the experience:

In the Rider app:

A new "Offer your price" button appears when selecting a vehicle class.
Riders can slide or tap “+/-” buttons to adjust price:
- e.g. +30% to get a faster ride 🟢
- or -10% to save on a flexible trip 🔵
For scheduled rides, this feature is disabled to keep things predictable.

Smart logic behind the slider:

Your admin dashboard defines the limits – say, up to +500% from regular price and down to -30% – and the app calculates step sizes automatically:

+500% limit → 1 step = 5%
+100% limit → 1 step = 1%
+200% limit → 1 step = 2%

Slider position adapts dynamically, depending on your defined range. And yes – the button color and style can be customized to match your brand 🎨.

On the operator dashboard:

You’ll find complete control and clarity:

Enable/disable the feature per vehicle class
Set custom % limits for price increase/decrease
Price card, exports and ride activity logs are all updated with the adjusted ride price
New ride status - Ride requested (adjusted ride price) for transparency in reporting

What drivers see:

In the driver app:

Price offers are marked clearly (e.g. 🔻 "Discount requested" or 🔺 "Extra fee offered");
Final earnings are adjusted accordingly and logged in driver stats.

Who's already doing this – and winning?

Real-world companies are already proving that rider-defined pricing works:

🚘 inDrive (LATAM, Africa, Asia)
Now one of the top global ride-hailing players outside the U.S. (over 200M downloads, active in 700+ cities across 45+ countries), inDrive built its brand around rider-negotiated pricing. It helps them stand out in price-sensitive markets and win over both drivers and passengers with more transparent pricing dynamics.

🚖 Comin (France)
A local success story, Comin has embraced flexible rider pricing to gain traction in several French cities (onboarded 6,000+ drivers). The feature gives them an edge against larger platforms, offering more freedom for users and better utilization for drivers.

These examples show that letting riders bid their price isn’t just a gimmick – it’s a growth strategy.

From our previosu blog “How to Find Your Niche in the Ride-Hail Market”, we saw how localisation and user control drive loyalty and conversion.

This new pricing flexibility supports:

Emerging markets with income-sensitive riders
Driver shortages, where riders can tip in real-time
Brand positioning, letting you stand apart from competition

🚀 Ready to lead the market?

This is just one of the 300+ features available in ATOM’s white-label ride-hailing platform.

Let’s talk about how to launch or upgrade your app with “Offer your price”, advanced pricing logic, and more tools to dominate your niche.

👉 Contact our team and explore how to become the market leader: www.atommobility.com

Is car sharing profitable in 2025?

🚗💡 Is car sharing still a profitable business in 2025? Short answer – yes, if done right. From rising fleet costs to smarter user behavior and green transport trends, the shared mobility game is changing fast. Learn what makes a car sharing business work today – and why some succeed while others shut down. 👉 Real stories, data-backed tips, and practical advice for operators and mobility founders.

July 23, 2025

In 2024, the global car-sharing market was valued at approximately €8.9 billion, with Europe accounting for over 50.2% of that total. Analysts forecast it will grow at a CAGR of 11.8% between 2025 and 2033, reaching roughly €24.4 billion by 2033. This blend of urbanization, environmental regulation and a growing preference for flexible mobility continues to create fertile ground for operators - yet not every service finds a clear path to profitability.

Success hinges on your location, business model, fleet, operations and local market dynamics. There are strong success stories, but also many high-profile failures. Here’s a closer look at what really affects profitability in today’s car-sharing market - and what you can learn from real-world cases.

What makes a car-sharing business profitable?

Profitability in car sharing boils down to securing enough paid usage while keeping costs under control. Every unused hour or unnecessary expense erodes margins.

Key factors:

Fleet utilization – the most important metric. Cars need to be in use several hours each day to cover fixed costs.
Operational efficiency – cleaning, charging, relocation, maintenance and insurance add up quickly.
Fleet acquisition – leasing usually optimizes cash flow and scalability, but still carries fixed monthly expenses.
Pricing and competition – too low cuts margins; too high drives away users. Finding the right balance is essential.
Tech stack – a robust platform automates operations, improves customer experience and reduces support costs.

The operators who win are those who combine solid daily usage with lean operations.

❌ PANEK S.A. suspends its car-sharing service to focus on rental

29 March 2025 marked the end of Panek’s car-sharing experiment. Despite peaking at 2 700–3 000 vehicles, Panek never turned a profit in over seven years.

About Panek

Launch: Car sharing added in 2017 by Maciej Panek, entirely internally funded (no VC)
Fleet mix: City cars, hybrids, EVs, cargo vans and vintage models
2023 acquisition: Regional Rent (+ 45% fleet), making Panek Poland’s largest integrated rental/operator

2024 performance

Revenue split: Car sharing ≈ 20 % of total. Traditional rental 80 %
Utilization: 0.7–1.0 rides/car/day
Maintenance & overhead: Up to €690/car-month
Profitability: Negative since inception

Why it failed

Under-utilization: < 1 ride/day vs. ~ 2-4 rides/day needed to cover fixed costs
Price wars: Fierce competition in Warsaw eroded margins and drove up customer-acquisition costs
High OPEX: Parking, maintenance, insurance and vandalism pushed costs > €690 per car each month
Tech drag: Two-year outsourced app development cycle meant poor UX and slow feature delivery
No public support: Missed out on parking incentives or EV subsidies

Faced with persistent losses, Panek’s leadership refocused on profitable core segments: daily/weekly rentals, corporate leasing and Fleet-as-a-Service.

🚗 WiBLE Spain finds its profitable lane in Madrid

WiBLE (50/50 joint venture between Kia Europe and Repsol) launched in 2018 and has just closed its second consecutive year with positive EBITDA.

Fleet: 600+ plug-in hybrids (Kia Niro, XCeed, Ceed Tourer)
2024 revenue: €6.93 million (+ 5% vs. 2023)
Usage: ~1 500 trips/day ⇒ 2.5 rides/car/day
‍Diversification: Monthly rentals (€599+) now 5% of revenue‍
Market share: ~19% of Madrid’s car-sharing market

Key enablers:

Higher utilization – rides up 15% YoY, driving a 10% lift in core revenue
Fleet scale efficiencies – added 150 vehicles in 2 years, lowering per-unit costs
Service diversification – multi-day and monthly rental options opened new revenue streams

After five years of absorbing fixed-cost drag and depreciation, WiBLE now leverages Madrid’s regulatory environment (low-emission zones, parking benefits) and delivers lean, tech-driven operations.

🚗 SOCAR South Korea: scale + longer rentals

SOCAR (backed by SoftBank, SK Inc. and Lotte Group) operates 20 000 vehicles, generates nearly €300 million in annual turnover and has 20% of South Koreans signed up.

Model: Station-based, pay-per-minute with average rental duration of a whoping 12 hrs
Segmentation trick: Aging cars shift from on-demand sharing to long-term monthly rentals (10% of revenue), extending resale life with minimal depreciation impact

By pairing massive scale with savvy car lifecycle management, extra-long rental duration, SOCAR converts high utilization into robust profitability.

🚗 Carguru (Latvia)

30 August 2024: Carguru (est. 2017) acquired EV-focused OX Drive (est. 2021), adding 200+ Tesla to the fleet.

Growth: From just 30 cars and total budget below 500 000 EUR (2017) to over 1 000 cars (mid-2025) via leasing and strategic partnerships
2023 turnover: €4 million; 435 000 trips (+35.9 %); 7 million km driven; profit €375 600

Outcome: A combined ICE, hybrid and EV fleet—backed by local expertise and strategic acquisitions - has driven strong growth and high utilization.

🎯 Core suggestions for aspiring operators

Target 2–4 rides/day per vehicle
- Leverage dynamic/off-peak pricing, B2B partnerships (hotels, offices) and event tie-ins.
Contain OPEX via automation
- Use predictive maintenance, remote diagnostics and gig-economy cleaning/relocation.
Secure municipal support early
- Negotiate parking incentives, EV charging access and low-emission zone permits.
Choose your tech wisely
- Build an in-house development team for full control with higher costs, or adopt a proven white-label platform for speed to market, stability and lower costs.
Validate unit economics before scaling
- Prove break-even utilization in one zone before expanding to others.

With clear benchmarks and smart execution - drawing on lessons from Panek, WiBLE, SOCAR and Carguru - car sharing can still be a highly profitable component of a modern mobility portfolio.

If you’re planning to start or improve your service, ATOM Mobility is ready to help. We’ve built the platform and supported dozens of teams worldwide - reach out, and we’ll share what we’ve learned.

‍

Image credit: https://kursors.lv/2018/03/13/carguru-palielina-autoparku-un-paplasina-darbibas-zonas-mikrorajonos

Introducing ATOM Mobility OpenAPI: Empowering mobility operators with seamless integrations

✅ ATOM Mobility has launched OpenAPI v1 - giving vehicle-sharing, rental, and ride-hailing operators full control to integrate their services into MaaS platforms, websites, and partner apps. Discover how this powerful tool can help you expand reach, automate operations, and drive more bookings.

July 9, 2025

We’re thrilled to announce the launch of the ATOM Mobility OpenAPI v1 - a major step toward enabling mobility operators to seamlessly integrate their services with third-party platforms, partner systems, and custom applications.

With the OpenAPI, ATOM Mobility opens up new possibilities for businesses running vehicle-sharing, rental, and ride-hailing services to extend their digital reach, enhance customer experience, and unlock new revenue streams.

What is an OpenAPI and why does it matter?

An OpenAPI (or application programming interface) is a set of standardized protocols that allows external software systems to interact with your platform. In simple terms, it acts like a bridge between your mobility service and the outside world — enabling secure data sharing and functional integration.

For mobility businesses, OpenAPIs have become a key tool for:

Displaying fleet availability in Mobility-as-a-Service (MaaS) platforms
Enabling ride or rental bookings directly from external platforms (websites, apps, kiosks)
Automating back-office workflows and data pipelines
Enhancing customer service tools with real-time ride information

What makes ATOM Mobility’s OpenAPI different?

While many mobility providers offer GBFS (General Bikeshare Feed Specification) to share read-only data (ATOM Mobility will continue supporting GBFS) - such as vehicle locations and availability - these feeds are typically limited to visibility. Users still need to switch to a provider's app to complete the ride.

ATOM Mobility’s OpenAPI is different. It offers full read-write access to the core functions of your platform - similar to what operators can already do in the back-office dashboard. This means that third-party apps can not only display your vehicles but also handle booking, payments, and ride management entirely within their own interface.

This is a game-changer for expanding your service footprint beyond your app.

What’s included in OpenAPI v1?

The first version of the OpenAPI supports all core modules — Vehicle sharing, Digital rental, and Ride-Hailing — with both public and private endpoints for:

User registration and authentication
Vehicle discovery and availability
Zone rules, pricing, and ride logic
Starting and ending rides or bookings
Accessing ride history and user activity
Enhanced actions: skip wallet checks, trigger some commands, bypass OTP, and more

Typical use cases

Here are some examples of how mobility operators are already planning to use the ATOM OpenAPI:

1. Deep MaaS platform integrations

Connect your fleet to fast-growing MaaS platforms, for example:

umob - a Dutch mobility booking app that recently raised €3.5M to expand its "all-in-one" MaaS experience across Europe. With OpenAPI, your vehicles could be fully bookable and payable directly from their interface.
Moovit – a mobility super-app used by over 1.7 billion riders in 3,500+ cities. Traditionally, Moovit displays vehicles using GBFS and redirects users to provider apps - with OpenAPI, the entire booking could happen inside Moovit.
Jelbi (Berlin) - Germany’s flagship MaaS platform, integrating 12+ operators, including car-sharing, scooters, and public transport. A direct API integration offers visibility and usage on one of Europe’s most advanced multimodal networks.

2. Bookings via your website

Allow users to book rentals or ride directly from your website without needing to download an app upfront. This is especially useful for tourists, first-time users or hotels. The app would only be needed to unlock the vehicle or track the driver (in case of ride-hailing).

3. B2B partner integrations

Want to offer mobility through hotels, offices, or real estate platforms? Now they can show your vehicles and complete bookings within their apps - driving high-value B2B usage without manual overhead.

4. Customer support automation

Support agents can pull up a rider’s active trip data in external helpdesk tools using ride ID endpoints - improving efficiency and resolution speed.

5. Custom dashboards and analytics

Build your own reporting layer by pulling real-time and historical ride, user, and revenue data into tools like Power BI, Tableau, or custom CRMs.

How to enable the OpenAPI?

The OpenAPI is available to all ATOM clients on the Premium Plan, which includes:

Access to full OpenAPI documentation and developer tools
100,000 API requests per month included in your support fee
Technical assistance from the ATOM team for setup and testing

Ready to expand your mobility ecosystem?

Whether you’re exploring new channels, seeking B2B integrations, or joining a MaaS platform, the ATOM OpenAPI gives you the tools to scale faster and smarter. Want to learn more or schedule a call with our integrations team?
Contact us: https://www.atommobility.com/ask

Micro-mobility market consolidation heats up: ATOM Mobility acquires ScootAPI

In a significant move signaling further consolidation within the micro-mobility software sector, industry leader ATOM Mobility announced its strategic acquisition of ScootAPI. The deal, finalized on June 1, 2025, strengthens ATOM Mobility's dominant position in the B2B SaaS Micro-Mobility market.

June 16, 2025