Launching a ride-hailing business from 0 in 90 days

Launching a ride-hailing business from 0 in 90 days

Starting a ride-hailing or shared mobility venture can seem overwhelming, but with a clear plan, it's possible to launch in just 90 days. This guide outlines a three-phase process: laying the foundation, building your product and team, and launching - plus tips for growth beyond day 90. By following this roadmap, you’ll validate your idea, ensure legal compliance, create your brand and technology, recruit drivers, and hit the market ready.

Day 0–30: Foundation

Finding a niche

Start with market validation and legal setup. Research your target area to identify unmet transport needs. Maybe large providers don’t serve certain areas, or there’s demand for eco-friendly, or premium segment or niche services like women-only rides. 

Looking to stand out in the competitive ride-hail market? Check out these two insightful reads:

- Finding a niche in the competitive ride-hail market: https://www.atommobility.com/blog/how-to-find-your-niche-in-the-competitive-ride-hail-market-real-world-examples-of-businesses-that-resonate

- Discover how a local taxi union in Sweden supports a new platform to reshape industry standards and build a fairer ecosystem: https://www.atommobility.com/blog/driving-change-with-fair-how-a-small-platform-is-redefining-the-taxi-industry-in-sweden

This should help you define your niche, unique positioning or angle, and ultimately your unique selling proposition to stand out from other players in the market.

Legal compliance

Next step will be forming your business (e.g., LLC) to protect liability and later attract investors. Apply for the necessary permits, such as TNC licenses, and consult local regulations. Insurance is essential – you’ll need commercial liability coverage that also includes drivers. Run background checks to ensure safety and compliance.

Legal compliance checklist:

  • Business registration
  • Ride-hailing or taxi permits
  • Driver background checks
  • Commercial insurance
  • Local regulation compliance (e.g., vehicle checks)

Budgeting for MVP launch

Outline core costs: software, licenses, insurance, marketing, driver incentives, customer support, accounting services, and some reserve. Use a white-label software like ATOM Mobility to avoid costly custom builds. These platforms offer rider/driver apps and backend systems for a fraction of development costs.

Plan an initial marketing budget (e.g., €1,000–€5,000) and allocate driver sign-up bonuses (€100 for 20 rides, for example). Include small expenses like Apple developer accounts or a place in co-working to work from. Keep costs lean and prepare a detailed budget for the first 6-12 months.

Financing: Bootstrapping vs. investors

Once you have a 6-12 month budget prepared, you can choose between personal funding, angel investors, or crowdfunding. Bootstrapping (using your personal capital) offers control but limits scale. Local group of angel investors can contribute €50k–€500k in total and extra mentorship. Crowdfunding helps raise funds while building a local supporter base. For example, you can engage drivers to invest via crowdfunding in exchange for a small equity share in your company and free usage of the platform for a certain period.

Here’s a helpful resource on using crowdfunding to kickstart your venture and get inspired: https://www.atommobility.com/blog/crowdfunding-for-your-vehicle-sharing-business

If your budget analysis shows you need external funding, try at least to launch a small-scale, working prototype with personal funds or an FFF (friends, family, and fools funding) round before entering the investment process. Demonstrating even modest traction significantly boosts your chances of a successful raise.

Please note that securing your first round of funding - whether from crowdfunding or business angels - typically takes six or more months. To keep momentum going, launch an initial version of your product or service, then start the fundraising process.

Day 30–60: Build & integrate

Software

Choosing the right software partner can make or break your new ride-hail venture. From cost efficiency and faster time-to-market to reliability and specialized industry knowledge, the benefits of a white-label solution often outweigh the complexities and expense of building from scratch. Be sure to evaluate each provider’s platform features - rider and driver apps, dispatch system, and payment tools—alongside their proven track record of scaling and entering different markets. Confirm their customization capabilities, pricing transparency, and ability to expand into new service zones as your business grows. Ultimately, opt for a partner that delivers both the technology and the strategic support you need. For more insights on this decision-making process, explore white-label solutions vs. building from scratch and discover Why ATOM for a deeper dive into selecting the right tech partner.

Create a clear branding identity

Start by selecting a memorable name that reflects both your niche and city - AI-powered tools like ChatGPT can speed up brainstorming. Next, design a simple logo and choose core colors using user-friendly platforms such as Canva or Looka. Consistency is key, so use these design elements across your website and social channels.

When it’s time to launch your online presence, opt for no-code platforms like Squarespace, or Carrd to create a minimal landing page in minutes -no developers needed. Clearly present your core message (e.g., “Premium, all-black Mercedes rides in [City].”), include links to your rider/driver apps, and offer driver sign-up form. This straightforward approach helps potential users and drivers quickly understand and trust your brand.

Driver onboarding (first 50 drivers)

Your service can’t run without drivers, so make their onboarding experience as smooth and appealing as possible. Start by defining tangible benefits - like 0% commissions for the first three months, niche perks, or local partnerships—that set you apart. Reach out via social media, online communities, and direct messaging to recruit your initial loyal driver base. Host webinars or info sessions to keep them engaged and address any concerns.

Keep in mind, your first drivers are crucial for user satisfaction: they are the face of your service and heavily influence each ride’s quality. Consider providing branded merchandise and clear guidelines—such as offering free candies or bottled water, opening doors, or any other gesture aligned with your unique selling proposition (USP).

To streamline onboarding, create a simple website form for sign-ups, ensure fast document verification, run background checks, and offer concise training modules. Incentives like sign-up bonuses or a zero-commission period can help you recruit your first group of drivers quickly. You might also guarantee initial earnings (covering fixed fees from your budget) to build driver trust while you grow your user base.

Goal: By day 60, aim to have at least 50 drivers signed up and ready to serve your launch zone, setting a solid foundation for your platform’s success.

Day 60–90: Test & launch

Closed beta testing

Before a full launch, invite a small group of friends, family, or early supporters to test your app and simulate real-world scenarios. Focus on the essentials: ride requests, payment processing, GPS accuracy, and cancellation flows -ideally at various times of day and on different devices. Take a few actual rides with real drivers to see how they follow outlined procedures and interact with riders. Gather feedback to uncover any usability issues or unexpected driver behaviors.

During this phase, refine your internal processes as well. Decide how you’ll handle customer inquiries - whether via a dedicated help email, chat support, or both - and respond promptly to build trust. If you have a team, ensure everyone is on the same page about responsibilities, communication guidelines, and how to address rider or driver concerns. This targeted approach helps you iron out potential issues, polish the user experience, and establish robust support protocols before going public.

Public launch

Decide whether to roll out quietly (a soft launch) to iron out any last-minute bugs or make a big announcement with a press release. If you choose the latter, pitch your story to local media outlets, emphasizing your community-first approach to mobility. Launch promotions - like 50% off first rides or a €5 sign-up credit - are a great way to attract early adopters and generate buzz.

Make sure your driver pool is ready to handle demand by coordinating schedules and availability. Consider offline tactics, too: distributing flyers in high-traffic areas, setting up campus booths, or sponsoring community events can help you gain local exposure. Once you’re live, keep a close eye on rider feedback (e.g., ride ratings, app store reviews) and address issues swiftly to maintain a positive user experience.

Marketing & growth to 1,000 rides

Partner with local influencers to promote your app, offering free rides or small payments in exchange for authentic social media posts. Focus on influencers your target audience trusts. Implement app referral programs - reward users and their friends with ride credits to spark word-of-mouth growth.

Keep engagement high by sharing milestones and user success stories online. Show up at local events, offering exclusive promo codes to attract new riders. Begin with small-scale digital advertising, reinvesting as you generate revenue and learn which channels work best. Track core metrics like sign-ups, ride volume, and wait times so you can make data-driven decisions and refine your strategy in real time.

Post 90 days: Scaling

Customer support & operations
As your platform grows, consider outsourcing or automating aspects of customer support. Create a help center or FAQ to guide users to quick solutions, and keep daily operations under close watch so you can resolve any issues swiftly. To remain efficient, hire part-time help (e.g., marketers or fleet managers) who can handle specialized tasks without inflating your overhead.

Fundraising
With initial traction in place, you’re in a strong position to secure additional funding. Present clear data on ride volume, user retention, and revenue growth to potential angel investors or crowdfunding platforms. Government grants may also be available for sustainable transport initiatives, so explore those opportunities. Be specific about how the funds will be used - for instance, "We need €100 000 to expand into two new cities and reach 10,000 rides per month."

The 90-day timeline
Although launching a ride-hail platform in 90 days is ambitious, a focused strategy and lean tooling can make it possible. Stay agile, keep service quality at the forefront, and set tangible milestones for each stage. With strong local insights and consistent execution, you can carve out a lasting presence in the mobility space.

Growth & expansion
Before moving into new cities, solidify your position in your initial market. Continue recruiting drivers and reaching fresh rider segments through targeted partnerships and loyalty programs. If you decide to scale further, use your 90-day playbook again—tweaking it for each new region’s unique challenges and opportunities. Good luck!

Interested in launching your own mobility platform?

Click below to learn more or request a demo.

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Bid your price: ATOM Mobility launches rider-controlled pricing feature
Bid your price: ATOM Mobility launches rider-controlled pricing feature

💸 ATOM Mobility launches “Offer your price” - a rider-controlled pricing feature. Riders can suggest higher or lower fares within pre-set limits. Boosts demand & helps stand out in competitive ride-hail markets 🚖🌍

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The ride-hailing market is always changing. From Latin America to Eastern Europe, platforms like inDrive have popularized a new norm: letting riders suggest what they want to pay. Now, in response to this growing global trend, ATOM Mobility is proud to introduce: Offer your price – a fully configurable pricing feature built right into your rider app.

💡How It works

Available on all ride-hail projects, this feature lets riders propose a price – higher or lower than the default fare – within operator-set limits. Drivers can then accept or decline based on the offer.

Here’s how it reshapes the experience:

In the Rider app:

  • A new "Offer your price" button appears when selecting a vehicle class.
  • Riders can slide or tap “+/-” buttons to adjust price:
    • e.g. +30% to get a faster ride 🟢
    • or -10% to save on a flexible trip 🔵
  • For scheduled rides, this feature is disabled to keep things predictable.

Smart logic behind the slider:

Your admin dashboard defines the limits – say, up to +500% from regular price and down to -30% – and the app calculates step sizes automatically:

  • +500% limit → 1 step = 5%
  • +100% limit → 1 step = 1%
  • +200% limit → 1 step = 2%

Slider position adapts dynamically, depending on your defined range. And yes – the button color and style can be customized to match your brand 🎨.

On the operator dashboard:

You’ll find complete control and clarity:

  • Enable/disable the feature per vehicle class
  • Set custom % limits for price increase/decrease
  • Price card, exports and ride activity logs are all updated with the adjusted ride price
  • New ride status - Ride requested (adjusted ride price) for transparency in reporting

What drivers see:

In the driver app:

  • Price offers are marked clearly (e.g. 🔻 "Discount requested" or 🔺 "Extra fee offered");
  • Final earnings are adjusted accordingly and logged in driver stats.

Who's already doing this – and winning?

Real-world companies are already proving that rider-defined pricing works:

🚘 inDrive (LATAM, Africa, Asia)
Now one of the top global ride-hailing players outside the U.S. (over 200M downloads, active in 700+ cities across 45+ countries), inDrive built its brand around rider-negotiated pricing. It helps them stand out in price-sensitive markets and win over both drivers and passengers with more transparent pricing dynamics.

🚖 Comin (France)
A local success story, Comin has embraced flexible rider pricing to gain traction in several French cities (onboarded 6,000+ drivers). The feature gives them an edge against larger platforms, offering more freedom for users and better utilization for drivers.

These examples show that letting riders bid their price isn’t just a gimmick – it’s a growth strategy.

From our previosu blog “How to Find Your Niche in the Ride-Hail Market”, we saw how localisation and user control drive loyalty and conversion.

This new pricing flexibility supports:

  • Emerging markets with income-sensitive riders
  • Driver shortages, where riders can tip in real-time
  • Brand positioning, letting you stand apart from competition

🚀 Ready to lead the market?

This is just one of the 300+ features available in ATOM’s white-label ride-hailing platform.

Let’s talk about how to launch or upgrade your app with “Offer your price”, advanced pricing logic, and more tools to dominate your niche.

👉 Contact our team and explore how to become the market leader: www.atommobility.com

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Is car sharing profitable in 2025?
Is car sharing profitable in 2025?

🚗💡 Is car sharing still a profitable business in 2025? Short answer – yes, if done right. From rising fleet costs to smarter user behavior and green transport trends, the shared mobility game is changing fast. Learn what makes a car sharing business work today – and why some succeed while others shut down. 👉 Real stories, data-backed tips, and practical advice for operators and mobility founders.

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In 2024, the global car-sharing market was valued at approximately €8.9 billion, with Europe accounting for over 50.2% of that total. Analysts forecast it will grow at a CAGR of 11.8% between 2025 and 2033, reaching roughly €24.4 billion by 2033. This blend of urbanization, environmental regulation and a growing preference for flexible mobility continues to create fertile ground for operators - yet not every service finds a clear path to profitability.

Success hinges on your location, business model, fleet, operations and local market dynamics. There are strong success stories, but also many high-profile failures. Here’s a closer look at what really affects profitability in today’s car-sharing market - and what you can learn from real-world cases.

What makes a car-sharing business profitable?

Profitability in car sharing boils down to securing enough paid usage while keeping costs under control. Every unused hour or unnecessary expense erodes margins.

Key factors:

  • Fleet utilization – the most important metric. Cars need to be in use several hours each day to cover fixed costs.
  • Operational efficiency – cleaning, charging, relocation, maintenance and insurance add up quickly.
  • Fleet acquisition – leasing usually optimizes cash flow and scalability, but still carries fixed monthly expenses.
  • Pricing and competition – too low cuts margins; too high drives away users. Finding the right balance is essential.
  • Tech stack – a robust platform automates operations, improves customer experience and reduces support costs.

The operators who win are those who combine solid daily usage with lean operations.

❌ PANEK S.A. suspends its car-sharing service to focus on rental

29 March 2025 marked the end of Panek’s car-sharing experiment. Despite peaking at 2 700–3 000 vehicles, Panek never turned a profit in over seven years.

About Panek

  • Launch: Car sharing added in 2017 by Maciej Panek, entirely internally funded (no VC)
  • Fleet mix: City cars, hybrids, EVs, cargo vans and vintage models
  • 2023 acquisition: Regional Rent (+ 45% fleet), making Panek Poland’s largest integrated rental/operator

2024 performance

  • Revenue split: Car sharing ≈ 20 % of total. Traditional rental 80 %
  • Utilization: 0.7–1.0 rides/car/day
  • Maintenance & overhead: Up to €690/car-month
  • Profitability: Negative since inception

Why it failed

  1. Under-utilization: < 1 ride/day vs. ~ 2-4 rides/day needed to cover fixed costs
  2. Price wars: Fierce competition in Warsaw eroded margins and drove up customer-acquisition costs
  3. High OPEX: Parking, maintenance, insurance and vandalism pushed costs > €690 per car each month
  4. Tech drag: Two-year outsourced app development cycle meant poor UX and slow feature delivery
  5. No public support: Missed out on parking incentives or EV subsidies

Faced with persistent losses, Panek’s leadership refocused on profitable core segments: daily/weekly rentals, corporate leasing and Fleet-as-a-Service.

🚗 WiBLE Spain finds its profitable lane in Madrid

WiBLE (50/50 joint venture between Kia Europe and Repsol) launched in 2018 and has just closed its second consecutive year with positive EBITDA.

  • Fleet: 600+ plug-in hybrids (Kia Niro, XCeed, Ceed Tourer)
  • 2024 revenue: €6.93 million (+ 5% vs. 2023)
  • Usage: ~1 500 trips/day ⇒ 2.5 rides/car/day
  • Diversification: Monthly rentals (€599+) now 5% of revenue
  • Market share: ~19% of Madrid’s car-sharing market

Key enablers:

  1. Higher utilization – rides up 15% YoY, driving a 10% lift in core revenue
  2. Fleet scale efficiencies – added 150 vehicles in 2 years, lowering per-unit costs
  3. Service diversification – multi-day and monthly rental options opened new revenue streams

After five years of absorbing fixed-cost drag and depreciation, WiBLE now leverages Madrid’s regulatory environment (low-emission zones, parking benefits) and delivers lean, tech-driven operations.

🚗 SOCAR South Korea: scale + longer rentals

SOCAR (backed by SoftBank, SK Inc. and Lotte Group) operates 20 000 vehicles, generates nearly €300 million in annual turnover and has 20% of South Koreans signed up.

  • Model: Station-based, pay-per-minute with average rental duration of a whoping 12 hrs
  • Segmentation trick: Aging cars shift from on-demand sharing to long-term monthly rentals (10% of revenue), extending resale life with minimal depreciation impact

By pairing massive scale with savvy car lifecycle management, extra-long rental duration, SOCAR converts high utilization into robust profitability.

🚗 Carguru (Latvia)

30 August 2024: Carguru (est. 2017) acquired EV-focused OX Drive (est. 2021), adding 200+ Tesla to the fleet.

  • Growth: From just 30 cars and total budget below 500 000 EUR (2017) to over 1 000 cars (mid-2025) via leasing and strategic partnerships
  • 2023 turnover: €4 million; 435 000 trips (+35.9 %); 7 million km driven; profit €375 600

Outcome: A combined ICE, hybrid and EV fleet—backed by local expertise and strategic acquisitions - has driven strong growth and high utilization.

🎯 Core suggestions for aspiring operators

  1. Target 2–4 rides/day per vehicle
    • Leverage dynamic/off-peak pricing, B2B partnerships (hotels, offices) and event tie-ins.
  2. Contain OPEX via automation
    • Use predictive maintenance, remote diagnostics and gig-economy cleaning/relocation.
  3. Secure municipal support early
    • Negotiate parking incentives, EV charging access and low-emission zone permits.
  4. Choose your tech wisely
    • Build an in-house development team for full control with higher costs, or adopt a proven white-label platform for speed to market, stability and lower costs.
  5. Validate unit economics before scaling
    • Prove break-even utilization in one zone before expanding to others.

With clear benchmarks and smart execution - drawing on lessons from Panek, WiBLE, SOCAR and Carguru - car sharing can still be a highly profitable component of a modern mobility portfolio.

If you’re planning to start or improve your service, ATOM Mobility is ready to help. We’ve built the platform and supported dozens of teams worldwide - reach out, and we’ll share what we’ve learned.

Image credit: https://kursors.lv/2018/03/13/carguru-palielina-autoparku-un-paplasina-darbibas-zonas-mikrorajonos

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