
The car rental industry is finally going digital. Not with just a website and an app, but with a real transformation of how rentals work – from booking to unlocking the vehicle. Customers no longer want paper contracts, counters, or “similar model” surprises. They want convenience, predictability, and self-service.
That’s exactly what happened at Norway’s largest airports, where traditional rental giant Europcar lost its presence to Hyre – a local operator offering a mobile-first, fully digital blend of car rental and sharing. But it’s not just new players like Hyre pushing this shift. Established giants like Sixt and Avis are rapidly digitalising their rental flow as well – rolling out features like app-based bookings, mobile ID verification, and keyless access across key markets.
At ATOM Mobility, we’ve helped operators move toward this digital future for over seven years. The goal is simple: modernise outdated processes, improve the user experience, and create more profitable operations. And right now, the timing for this shift couldn’t be better.

From counters to apps: Why the rental experience is changing
Customer expectations have changed. Today’s users – especially younger ones and business travellers – are used to seamless, mobile-first journeys. They don’t want to queue at a desk, hand over their ID, wait for paperwork, or discover they’re getting a different car than they booked. And in many cases, they simply won’t accept it.
Hyre’s model responds to this new demand:
- A 100% digital rental experience, available via app, website, or walk-up self-service kiosk
- Real-time vehicle selection – you see and book the actual car you’ll drive
- Instant access via smartphone, no human interaction required
And the results are impressive:
- In 2019, Hyre made €1.1M in revenue with a €1.7M loss. In 2020 – €4.6M revenue, €0.2M profit
- By 2024, they reached ~€34M revenue and finally turned a solid profit
- They now operate 2,500+ vehicles, across 100+ models
- Average revenue per vehicle is ~€37/day (over €1,100/month) – around 50% higher than some other regional competitors
This shift is not just a trend in Norway. It’s a glimpse of where the car rental market is heading across Europe and beyond.
What users gain from a digital rental experience
The benefits for customers are obvious – and powerful:
- No waiting at the counter
Skip the lines, avoid awkward conversations, and get on the road faster. Operators like Sixt now offer full online check-in and mobile app flows that replace the desk altogether. - Car you booked = car you get
No more vague “or similar” surprises. Apps like Hyre and Sixt let you choose the actual vehicle, right before your trip. - No paperwork, no friction
Everything is handled in-app: driver’s license verification, payment, pickup, and return. - Unlock with your phone
Smartphone access makes key handover unnecessary. Some services also offer remote unlock support if something goes wrong. - On-demand rentals
Rent a car for an hour, a day, or a week – flexible durations are easier to offer with digital flows.
This is what the modern traveller wants: clarity, control, and speed.
Why operators are embracing digitalisation
While the user benefits are clear, the real business case lies in how much better digitalisation makes operations:
- Reduced staffing costs
With no need for front desk staff at every location, operators save significantly – especially at airports and peak-time zones. - Higher fleet utilisation
Real-time data enables better fleet distribution, faster turnover between rentals, and reduced downtime. - Better user data and insights
A mobile-first journey provides valuable usage data: when people rent, where, how long, and what kind of car. This helps with pricing, loyalty, and upselling. - Fewer manual errors and disputes
Digital contracts, ID checks, and timestamps reduce risk and improve accountability. - New revenue models
Digitalisation opens the door for hybrid models – like Sixt Share – where rental and car sharing meet. One fleet, multiple use cases.
Real examples: Hyre, Sixt, Avis, and Beyond
- Hyre (Norway): A leader in mobile-first car rental and sharing. Took over Europcar’s prime airport locations in 2024. Profitable, scalable, and 100% digital.
- Sixt: Offers online check-in, vehicle pre-selection, and app-based car access in key cities. Its Sixt Share product blends traditional rental and flexible car sharing in a single app. Sixt also lets customers select their exact car model up to 30 minutes before pickup.
- Avis Budget Group: Investing heavily in digital transformation – using AWS to build connected vehicle platforms and real-time user tracking. In Mexico, Avis even launched biometric identity verification, allowing renters to skip counters using facial recognition.
These companies understand that digitalisation isn’t about offering an app – it’s about rebuilding the rental experience around the user. And it's paying off.
What this means for operators (and how ATOM Mobility can help)
If you’re running a rental operation and still relying on paperwork, front desks, or disconnected tools, now’s the time to evolve.
Here’s how you can modernise your operations with help from ATOM Mobility:
- Replace paper with digital onboarding
Use in-app license scanning, facial verification, and automated approval flows. - Enable keyless vehicle access
Let users unlock the vehicle via app, securely and reliably. - Offer flexible rental durations
Go beyond daily rates – allow hourly, weekend, or hybrid rental periods. - Use data to guide pricing and availability
Monitor usage patterns and demand in real time. Adjust pricing zones dynamically. - Launch new revenue streams
With digital infrastructure in place, testing car sharing or subscriptions becomes much easier. - Cut costs and increase vehicle ROI
More bookings per vehicle, lower overhead, and happier customers – all enabled by a modern backend.
ATOM Mobility provides all the building blocks to power this shift. Whether you’re a traditional rental company l
ooking to go mobile-first, or a new operator exploring flexible mobility, we’ve built the tech to get you there.
The rental counter is going away
Car rental is becoming more like e-commerce: fast, digital, and customer-led. The counter, the queue, the paperwork – these are all parts of an older model that no longer meets expectations. The future lies in seamless, app-based access that lets users pick the car they want, when they want it.
The Hyre example shows what’s possible with the right model. Sixt and Avis show how even large incumbents are adapting. If you’re an operator – big or small – the time to start this shift is now.
And if you’re looking for a trusted partner to support you on that journey, ATOM Mobility digital rental software is ready. We help rental and car sharing businesses launch, scale, and thrive – with the tech that powers modern mobility.
Click below to learn more or request a demo.

🚕 Web-booker is a lightweight ride-hail widget that lets users book rides directly from a website or mobile browser - no app install required. It reduces booking friction, supports hotel and partner demand, and keeps every ride fully synced with the taxi operator’s app and dashboard.
What if ordering a taxi was as easy as booking a room or clicking “Reserve table” on a website?
Meet Web-booker - a lightweight ride-hail booking widget that lets users request a cab directly from a website, without installing or opening the mobile app.
Perfect for hotels, business centers, event venues, airports, and corporate partners.
👉 Live demo: https://app.atommobility.com/taxi-widget
What is Web-booker?
Web-booker is a browser-based ride-hail widget that operators can embed or link to from any website.
The booking happens on the web, but the ride is fully synchronized with the mobile app and operator dashboard.
How it works (simple by design)
No redirects. No app-store friction. No lost users.
- Client places a button or link on their website
- Clicking it opens a new window with the ride-hail widget
- The widget is branded, localized, and connected directly to the operator’s system
- Booking instantly appears in the dashboard and mobile app
Key capabilities operators care about

🎨 Branded & consistent
- Widget color automatically matches the client’s app branding
- Feels like a natural extension of the operator’s ecosystem
- Fully responsive and optimized for mobile browsers, so users can book a ride directly from their phone without installing the app
📱 App growth built in
- QR code and App Store / Google Play links shown directly in the widget
- Smooth upgrade path from web → app
⏱️ Booking flexibility
- Users can request a ride immediately or schedule a ride for a future date and time
- Works the same way across web, mobile browser, and app
- Scheduled bookings are fully synchronized with the operator dashboard and mobile app
🔄 Fully synced ecosystem
- Country code auto-selected based on user location
- Book via web → see the ride in the app (same user credentials)
- Dashboard receives booking data instantly
- Every booking is tagged with Source:
- App
- Web (dashboard bookings)
- Booker (website widget)
- API
🔐 Clean & secure session handling
- User is logged out automatically when leaving the page
- No persistent browser sessions
💵 Payments logic
- New users: cash only
- Existing users: can choose saved payment methods
- If cash is not enabled → clear message prompts booking via the app
This keeps fraud low while preserving conversion.
✅ Default rollout
- Enabled by default for all ride-hail merchants
- No extra setup required
- Operators decide where and how to use it (hotel partners, landing pages, QR posters, etc.)
Why this matters in practice
Web-booker addresses one of the most common friction points in ride-hailing: users who need a ride now but are not willing to download an app first. By allowing bookings directly from a website, operators can capture high-intent demand at the exact moment it occurs - whether that is on a hotel website, an event page, or a partner landing page.
At the same time, Web-booker makes partnerships with hotels and venues significantly easier. Instead of complex integrations or manual ordering flows, partners can simply place a button or link and immediately enable ride ordering for their guests. Importantly, this approach does not block long-term app growth. The booking flow still promotes the mobile app through QR codes and store links, allowing operators to convert web users into app users over time - without forcing the install upfront.
Web-booker is not designed to replace the mobile app. It extends the acquisition funnel by adding a low-friction entry point, while keeping all bookings fully synchronized with the operator’s app and dashboard.
👉 Try the demo
https://app.atommobility.com/taxi-widget
Want to explore a ride-hail or taxi solution for your business - or migrate to a more flexible platform? Visit: https://www.atommobility.com/products/ride-hailing

🚲 Cleaner air, less traffic, and better city living - bike-sharing apps are making it happen. With seamless apps, smart integration, and the right infrastructure, shared bikes are becoming a real alternative to cars in cities across Europe.💡 See how bike-sharing supports sustainable mobility and what cities and operators can do to get it right.
Bike-sharing apps are reshaping urban mobility. What began as a practical way to get around without owning a bike is now part of a bigger shift toward sustainable transport.
These services are doing more than replacing short car trips. They help cities cut emissions, reduce congestion, improve health, and connect better with public transport.
As more cities rethink how people move, bike sharing continues to grow as one of the fastest and most affordable tools to support this change.
Why bike sharing is important
Bike-sharing services now operate in over 150 European cities, with more than 438,000 bikes in circulation. These systems help prevent around 46,000 tonnes of CO₂ emissions annually and reduce reliance on private cars in dense urban areas. They also improve air quality, lower noise levels, and make cities more pleasant to live in.
A recent study by EIT Urban Mobility and Cycling Industries Europe, carried out by EY, found that bike-sharing services generate around €305 million in annual benefits across Europe. This includes reduced emissions, lower healthcare costs, time saved from less congestion, and broader access to jobs and services.
For cities, the numbers speak for themselves: every euro invested yields a 10% annual return, generating €1.10 in positive externalities. By 2030, these benefits could triple to €1 billion if bike-sharing is prioritized.
Connecting with public transport
Bike sharing works best when it fits into the wider transport system. Most car trips that bike sharing replaces are short and often happen when public transport doesn’t quite reach the destination. That last kilometer between a bus stop and your home or office can be enough to make people choose the car instead.
Placing shared bikes near metro stations, tram stops, or bus terminals makes it easier for people to leave their cars behind. This “last-mile” connection helps more people use public transport for the long part of their trip and hop on a bike for the short part. Over time, that encourages more consistent use of both bikes and transit.
In cities where bike sharing is integrated into travel passes or mobility platforms, users can combine modes in a single journey. That flexibility supports wider access and makes shared bikes part of everyday mobility, not just something used occasionally.
What the app brings to the experience
The digital experience behind bike sharing is a big part of why it works. People can check availability, unlock a bike, pay, and end their trip – all in one app. This makes it quick, simple, and consistent.
Good bike-sharing apps also offer:
- Real-time vehicle status
- Contactless ID verification and onboarding
- Support for short trips and subscriptions
- Usage history and cost tracking
- Optional features like carbon savings or route suggestions
When users don’t need to think twice about how the system works, they’re more likely to build regular habits around it. That habit shift is what makes a long-term difference for both users and cities.
Wider city-level benefits
Bike sharing isn’t just a transport service. It helps cities meet public goals – cleaner air, lower traffic, healthier residents, and better access to services. When someone chooses a bike instead of a car, it reduces the demand for fuel, parking, and space on the road.
The €305 million annual benefit includes health savings due to increased physical activity, avoided emissions, time gained from reduced congestion, and the creation of jobs tied to fleet operations. Many bike-sharing schemes also improve equity by giving people access to mobility in areas that are underserved by public transport or where car ownership isn’t affordable.
Shared bikes are especially useful in mid-sized cities where distances are manageable and car traffic still dominates. With the right policy support, even small fleets can have a noticeable impact on mobility patterns and public health.
What makes a system work well
Not every bike-sharing system succeeds. To be reliable and scalable, a few things must work together:
- Safe, protected bike lanes
- Well-placed stations near high-demand areas
- Bikes that are easy to maintain and manage
- Operators that monitor usage and shift bikes to where they’re needed
- City policies that support cycling and reduce reliance on cars
Successful systems often grow in partnership with city governments, public transport agencies, and private operators who bring technology, logistics, and know-how.
The role of software and operations
Reliable software is what keeps all parts of the system connected. From unlocking a bike to seeing usage trends across the city, operators need tools that are stable, flexible, and easy to manage. For those launching or scaling a fleet, platforms like ATOM Mobility offer ready-made solutions that handle booking, payments, ID checks, live tracking, and fleet control in one place.

The platform supports both electric and mechanical bikes, offers branded apps, and integrates with smart locks or IoT modules for remote vehicle access. It also lets operators adjust pricing, monitor vehicle health, and manage customer support in real time. That means smaller teams can launch faster and scale smarter, without having to build every tool from scratch.
A small change with a big effect
Bike sharing won’t replace all car trips, but even a small shift makes a difference. A few short rides per week can reduce emissions, improve fitness, and save time spent in traffic. When these trips are supported by good infrastructure, public awareness, and seamless apps, the impact grows.
As cities continue to prioritise sustainability, shared micromobility will play a bigger role in helping people move in cleaner, healthier, and more flexible ways. With the right technology and planning, bike sharing becomes more than a service – it becomes a habit that supports better cities for everyone.


