White label vs franchising: Which model is right for your mobility business?

White label vs franchising: Which model is right for your mobility business?

White label vs franchising: Which model is right for your mobility business?

Starting a new mobility business comes with many decisions, but one of the most important is choosing the right model for growth. Whether you're thinking about launching an electric scooter fleet, a ride-hailing app, or car sharing in your city, there are two main paths to consider: joining a franchise or building your own brand using a white label solution.

Both models offer clear benefits – and both have downsides. What works best depends on your goals, experience, and long-term vision.

What is franchising in mobility?

Franchising means joining an existing brand and operating under their name, systems, and technology. For example, a local taxi fleet might become a Bolt ride-hailing partner, gaining access to Bolt's technology, user base, and reputation. Similarly, in the micromobility space, some brands allow local entrepreneurs to launch electric scooter or bike-sharing services as franchisees.

This model is popular because it can significantly reduce the time and effort needed to launch. Instead of developing your own technology, brand, marketing strategy, and operational systems, you get a package, a “ready to use” business, from a brand that already knows the ropes.

Franchising: Pros and cons

The main advantage of franchising is speed and simplicity. You don’t need to build everything from scratch. You operate under a recognized name, which can make marketing easier. Often, you also get operational support and a clear playbook to follow.

But there are also downsides. As a franchisee, you don’t fully control the brand, customers and the technology. You may have limited flexibility to experiment or adapt the service to your local needs. Franchise fees or revenue sharing models can also reduce your profit margin. And if the brand suffers reputational issues elsewhere, it can impact your local business – even if you’re doing everything right.

Real-world examples of successful micromobility franchises:

LEVY, an US-based electric scooter-sharing company, has successfully expanded through a franchise model by partnering with local operators across USA. Entrepreneurs can launch and operate Levy-branded services in their cities, leveraging LEVY’s tested software, hardware, and operational know-how. This model has helped LEVY scale quickly while maintaining a consistent brand and service quality.

Nextbike, based in Germany, is one of the world’s leading public bike-sharing providers. It works with cities and franchise-like partners to operate local services under the Nextbike brand. These partners handle operations on the ground, such as maintenance and customer service, while benefiting from Nextbike’s established platform, brand, and international experience. With a presence in over 300 cities, it’s a clear example of how a micromobility business can scale through distributed partnerships.

What is white label in mobility?

A white label solution allows you to launch your own mobility platform – under your own brand – using someone else's ready-made technology. This means you can create a ride-hailing app, car-sharing service, or scooter fleet that looks and feels 100% yours, but without needing to build the software from scratch.

If you’re not familiar with how white label works, here’s a good explanation.

With white label, you take ownership of your brand and operations, while leveraging reliable, tested software that’s been used in dozens of markets. You’re not just a local operator – you’re the brand owner.

White label: Pros and cons

The biggest benefit of a white label approach is independence. You control the brand, the marketing, pricing, partnerships, everything. You can build a unique business that reflects your vision and local market needs. There’s no revenue sharing or ongoing franchise fees.

However, white label also means more responsibility. You have to manage marketing, customer support, local partnerships, and operations yourself. While the software is provided, the business is yours to run. It requires more involvement but also brings more potential reward.

3 reasons to choose your own white label platform

  • Complete control over everything: Unlike a franchise, where key decisions are made by its owner, you’re in charge of everything - from choosing the name, branding to allocating budgets and setting up a supply chain.
  • Flexible operations: There’s no universal solution that works equally well for all entrepreneurs. By starting your own project, you can better adapt to the local market needs, customer requests, and even changes in legislation. To launch a new app feature or adjust pricing, you won’t have to go through layers of approvals - you are the only decision-maker.
  • Faster growth opportunities: For example, by attracting investments, launching crowdfunding, increasing your fleet, making additional investments in advertising, or even launching your own franchise.

Choosing the right model for your mobility business

If you want a fast, low-risk way to enter the market with support and clear systems, franchising may be a good fit – especially if you’re new to mobility or want to test the waters.

If you want to build a long-term business under your own brand, with full control and higher potential margins, white label is likely the better option. It gives you room to grow and adapt without being tied to someone else’s rules.

Many successful businesses start with white label software to speed up their launch, then focus on building a strong local brand and user base. Over time, this approach can offer more strategic freedom and better returns.

You can even build your own franchise using ATOM white label

One advantage of choosing a white label provider like ATOM Mobility is that you’re not just building for yourself. With ATOM’s platform, you can also expand by inviting partners to operate under your brand in other cities or regions.

This means that you can launch as an independent operator and, over time, create your own franchise-style network. ATOM’s software allows you to add partners to your platform, assign them specific territories, limit access to data, and manage operations from one central system. Your partners operate under your brand – and you stay in control of the bigger picture.

This is exactly how several of our clients have grown. They started locally, proved the model, then expanded by partnering with others – all without giving up their brand or independence.

Both franchising and white label are valid ways to launch a mobility business, and both come with clear advantages. But if your goal is long-term brand ownership, flexibility, and the ability to scale on your own terms, white label is often the smarter path.

With ATOM Mobility’s platform, you can launch fast, operate efficiently, and even build your own network of partners under your brand – creating a franchise model that works for you.

Interested in launching your own mobility platform?

Click below to learn more or request a demo.

Related posts

More case studies

View allView all case studies
Blog
Digitizing your vehicle rental business: Best apps & software for small operators
Digitizing your vehicle rental business: Best apps & software for small operators

🚗📲 Whether you're renting out cars, bikes or scooters, the best rental businesses in 2025 are fully digital. No more paper contracts or office keys – just tap, unlock, and go. In our latest article, we explore top apps (like Donkey Republic, MOBY Bikes and Forest) that show what a modern rental experience looks like. Plus, we explain where a full platform like ATOM Mobility fits in when you're ready to scale.

Read post

Running a rental or sharing business today means delivering a smooth, digital-first experience. Whether you rent cars, bikes, scooters or other vehicles – users expect to book online, pay, verify identity if needed, unlock a vehicle, and ride or drive without extra friction. 

To make that happen reliably, you need good vehicle rental software or platform backing your service. Below are some successful examples of apps and platforms that show how this works and what is possible.

Donkey Republic 

Operates in several European cities offering shared bikes and e‑bikes. Users find a bike in the app, unlock it with a smartphone, ride, then park at a designated drop‑off spot and end the rental. Pay‑as‑you‑go, daily rates or memberships are all handled via the app. 

MOBY Bikes 

Targets electric bicycles and e‑cargo bikes across certain regions, with a “tap‑and‑ride” system that uses its proprietary app for booking, unlocking, and rental management. The platform supports mixed-use fleets (shared bikes, cargo bikes, delivery fleet, even B2B rentals), which illustrates flexibility – useful for operators exploring different business models beyond simple consumer rentals. 

Forest

It is a dockless e‑bike sharing operator in London. It runs a large fleet and offers bike‑sharing through a mobile app. The service demonstrates how a relatively simple, dockless rental model can scale at urban level using app‑based rentals, unlocking, and flexible parking. 

These examples show how micromobility‑focused services already rely on booking, payment, unlocking and fleet management tech – the same core capabilities needed by any modern vehicle rental business.

What makes these apps work – and what to borrow from them

From these operators you can observe several useful traits that a good rental/sharing software should provide:

  • Seamless user journey: crate account in seconds → search → book → unlock → ride/drive → return. Users don’t need paper contracts or to meet staff to get a vehicle.
  • Flexible pricing & rental models: per-minute, hourly, daily, subscription, memberships – enables both occasional users and frequent commuters.
  • Smart access control and vehicle tracking: unlocking via app or smart lock, GPS tracking, drop‑off in defined zones or docking stations, helps maintain order, reduce theft, and support dockless models.
  • Support for different vehicle types: from bikes to e‑bikes and cargo bikes – showing that underlying software can be agnostic to vehicle type, useful if you plan a mixed fleet.
  • Scalable fleet operations and maintenance: availability updates, booking history, maintenance logs, geofencing or parking zones – these help manage many vehicles across zones without chaos.

These are exactly the kinds of features you need when you move from small‑scale operation to proper fleet business.

Why to choose ATOM Mobility

If you plan to just test the market or to operate a larger and more complex fleet - multiple vehicle types, multiple cities, or advanced operational requirements - a full-stack platform like ATOM Mobility becomes essential.

ATOM Mobility is designed for operators who need full control over the entire mobility operation: booking flows, unlocking logic, payments, KYC/ID verification, backend administration, fleet analytics, dynamic pricing, and multi-modal rentals across cars, scooters, bikes, and more.

The platform provides a unified backend that supports cars, scooters, e-bikes, mopeds, and additional vehicle types within a single system. Operators can manage bookings, payments, users, smart locks or connected vehicles, fleet health, and city-level scaling without fragmenting their tech stack as the business grows.

This approach offers far greater flexibility than single-vehicle or bike-only solutions and removes the need to migrate systems when expanding into new vehicle categories or markets. Check out the full service here.

How to choose: when to use franchising vs full platform

Join a franchising when you:

- prefer operating under an established brand
- value a clear operational playbook and central support
- want simpler marketing thanks to brand recognition
- are comfortable with limited control over technology and product decisions
- accept franchise fees or revenue sharing in exchange for convenience
- don’t need heavy customization or experimentation

Use a full platform (like ATOM Mobility) when you:

- aim to manage a larger, mixed fleet (cars, scooters, bikes, e-bikes)
- need full backend control (admin, analytics, pricing, reporting)
- require payments, KYC/ID verification, and automation built in
- want freedom to customize booking flows, pricing, and partnerships
- plan to scale across cities or add new vehicle types over time
- prioritise brand ownership and customer relationship control
- want no revenue sharing or franchise fees

There isn’t a one‑size‑fits‑all solution 

For simple bike or e-bike fleets, the technology barrier is already low. Joining a franchise can be a fast way to get operations running with minimal setup.

However, operators with long-term ambitions - expanding into multiple vehicle types, scaling across locations, or maintaining consistent service quality - typically outgrow narrow tools. In those cases, a full-stack platform like ATOM Mobility offers the flexibility and control needed to support growth without rebuilding the tech foundation later.

Some operators start small and migrate as complexity increases. Others choose to build on a full platform from day one to avoid future transitions. The right choice depends on how clearly you define your growth path, desired level of control, and operational complexity from the start.

Blog
How AI is already powering shared mobility: Real-world use cases from ATOM Mobility
How AI is already powering shared mobility: Real-world use cases from ATOM Mobility

📱AI in shared mobility isn’t a future trend – it’s already here, and for good. From detecting car damage to forecasting demand and verifying parking in real time, operators are using AI to reduce manual work and run more efficient fleets. In this new article, we break down 3 real use cases already live on the ATOM Mobility platform: 👁️ Vision AI, 🔍 Precision AI, 📊 Prediction AI. See how AI is changing shared mobility, and how you can start using it now.

Read post

Artificial intelligence is no longer just a trend in mobility. For modern vehicle sharing and rental services, AI is already solving real operational problems and unlocking new ways to grow. At ATOM Mobility, several AI-powered features have already been implemented into live products and tested by operators across Europe.

This article shares three real-world AI use cases that are already helping operators reduce manual work, improve asset control, and better match vehicle availability to demand. 

1. Vision AI: Camera-based parking control for micromobility

Micromobility parking continues to be a challenge in cities where dockless vehicles can end up blocking sidewalks, crossings or entrances. Manual checks are costly and often too slow to solve the problem in real time.

ATOM Mobility now uses computer vision to solve this. With Vision AI, riders take a photo when ending their ride. The system analyses the image using a neural network to understand if the vehicle is parked correctly – within a designated zone and without creating obstructions. If not, the app notifies the user and prevents trip completion until the parking is corrected.Each parking photo is automatically tagged as “Good parking”, “Improvable parking” (the user receives guidance on how to improve the parking), or “Bad parking” (the user is asked to re-park).

If the user fails to submit a “Good parking” photo after several attempts, the system will accept the photo with its current tag (“Improvable” or “Bad parking”) and flag it in the dashboard for further customer support review.

This solution has been live with many operators already. It helps reduce complaints, improve compliance with city regulations, and lowers the need for manual reviews.

Photo: focalx.ai

2. Precision AI: Detecting car rental damages with cameras and machine learning

In traditional car rental, damage inspection is slow, manual, and often inconsistent. With self-service rentals becoming more popular, operators need a smarter and faster way to verify a vehicle’s condition between trips.

ATOM Mobility has integrated AI-powered damage detection using computer vision. Customers scan the vehicle at pick-up and drop-off. The app compares images and flags scratches, dents, or other visible damage with high accuracy. This allows operators to quickly assess responsibility and reduce disputes.

The system helps protect the fleet, lowers repair costs, and adds trust for both users and operators. It’s especially useful for car sharing and self-service rental models where physical handovers are skipped.

3. Prediction AI: Forecasting demand and automating vehicle relocation

One of the biggest cost factors in shared mobility is rebalancing the fleet. If scooters or cars are idle in the wrong location, revenue is lost. At the same time, relocating vehicles manually is expensive and not always efficient.

ATOM’s AI models use historical trip data, usage trends and contextual signals (such as day of the week or weather) to forecast demand and suggest the best relocation zones. This gives operators a map of where and when to move vehicles – improving utilisation and saving time.

The system can even be combined with automated relocation logic, where users are incentivised to park in high-demand areas. This shifts part of the rebalancing cost from operators to riders and keeps the fleet productive.

Why this matters now

AI tools are finally reaching the stage where they can operate reliably, even in complex environments like cities. These examples are not abstract ideas or lab tests. They’re active features helping ourcustomers run leaner, smarter fleets today.

For micromobility operators, Vision AI reduces complaints and ensures regulatory compliance. For car rental providers, Precision AI saves hours of staff time and improves trust. And for both, Prediction AI improves margins by making sure vehicles are where users need them.

What’s up next?

These are just the first steps. AI in mobility will continue to expand with smarter pricing engines, voice-based support, predictive maintenance, and more. But the examples above already prove that even small AI integrations can bring major improvements.

At ATOM Mobility, we continue building these tools directly into our platform so that operators don’t need to develop them in-house. If you want to see how these AI-powered features work in action, get in touch with our team.

AI in shared mobility is not about replacing people. It’s about giving operators better tools to run faster, smarter, and more efficient services.

Launch your mobility platform in 20 days!

Multi-vehicle. Scalable. Proven.